Robert M.
No pads = scraps and bruises.
The movers came with one (maybe two) pads that would be used to protect furniture. As a result we found many scrapes and bruises on teac furniture. I would think that you would require your sub-contractors to carry a full supply of pads.
Response from MovingPlaceMay 6, 2026
Thank you for taking the time to share your feedback, Robert. We recognize how frustrating it is when items are damaged during a move, especially when it may have been avoidable. For the level of service purchased, providers are expected to arrive equipped with the materials necessary to prevent damage, including adequate padding. This feedback has been escalated and addressed directly with the provider involved. If you would like to pursue a claim, you can submit a request through your customer account, where the details will be evaluated to determine next steps. You can also contact us directly at 855-990-8188 or by email at [email protected].



