Here at MovingClaims.net we take pride in being the most experienced provider of claims processing, administrative services, consulting, and customer support to the household goods carrier industry. Through our numerous affiliations and interactive web...
MovingClaims.net (movingclaims.net) has 58 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
Website
movingclaims.net
Category
Shipping & Logistics
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
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Latest
Most recent review: October 2026.
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My moving company, Hercules Movers, forgot to deliver an expensive floor lamp during my move. They referred me to movingclaims.net and I spent so much time filling out the same form over and over. I moved at the end of June and it's October and my issue is not resolved. Very unhappy with the service.
CC
C. C.
Terrible
Terrible. It is unclear if human beings work at this company. I made several attempts to speak with a human, and they all failed. I was sent to this company via my moving company. The moving company ruined my new mattress (had to throw it out), damaged furniture and lost boxes estimated by me to be upward of over $2,000. The claim came back with the result of $107 with zero guarantee of payment. Waste of time. Please heed my warning and take your claim to another company.
CU
Customer
Scams
Didn’t even use it, I figured it was fake. If you’ve had a bad experience go to
FMCSA (Federal Motor Carrier Safety Administration). This is the legitimate website for claims and complaints. These companies won’t tell you that. According to DOT they have 21 days to deliver, after that you are owed compensation. They are also suppose to provide you with proprietary documents.
NH
Nadene H.
This compony is the WORST I have ever…
This compony is the WORST I have ever dealt with. They are slow, don't care at all about helping a customer. They offered me $89 as reimbursement for my move, when almost everything arrived broken. My valuable peices were never replaced and the $89 refund was insulting. You can never reach them, they take almost 2 months to have an answer for your account to be reimbursed and never answer the phone. They hang up on you if you're not getting a resolve then don't answer when you call back. They do not care at all about the way they treat you and do not value a customer. RUN!!! NEVER USE THEM!
SS
Susan S.
I was referred by Homesafe Moving
I was referred by Homesafe Moving. This company sends an email with a link for completion of your claim. The link takes you to a site that asks for credit card information and then charges for various entertainment and dating site membership. They are as bad/fraudulent as Homesafe. Worthless. I continue to email their customer service with no satisfaction.
ER
Erica
THIS IS NOT AN INSURANCE COMPANY
THIS IS NOT AN INSURANCE COMPANY. This is a fake site that a countrywide network of boiler room moving brokers refer customers to for claims processing with carriers/movers; however, the DOT FMCSA Safer sites provide the cargo insurers for each company.
The fake moving association NAOPM.org includes American Van Lines of SF dba America First Moving, formerly HomeSafe Transit who disbanded after NBC-WPTV reported on them.
IF you have been a victim of harm and/or fraud with a moving broker, carrier, carrier agent, etc., file your complaint to the DOT FMCSA, your state agency that regulates household moving, your states attorney's offices, etc. Post on BBB, Google, Yelp, etc. to protect others.
ST
Suzi Tomcho L.
Just as bad as the moving company that…
Just as bad as the moving company that scammed me out of money! Perennial Movers and Swift Movers should be avoided at all costs!
SE
Sekar
Scam
They are either very incompetent, or they make everything as hard as possible to make you give up from making a claim. And after so much time and effort from you, they produce a laughable solution. Clearly they are trying to protect the moving companies.