Here at MovingClaims.net we take pride in being the most experienced provider of claims processing, administrative services, consulting, and customer support to the household goods carrier industry. Through our numerous affiliations and interactive web...
MovingClaims.net (movingclaims.net) has 58 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
Website
movingclaims.net
Category
Shipping & Logistics
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company has not replied to any reviews yet.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Stay far, far away from this sham outfit, and any moving outfit they associate with. Movers were liars and thieves. "Moving Claims" does nothing other than bob, weave, obfuscate, lie, and delay. Told recently, after 1 1/2 years that they no longer worked for the mover, and would need to deal with mover directly. Mover shut down 9 months previously. Moving Claims knew this!!! They did not inform us until we "again" rattled their cage. Moving Claims exists for no apparent reason other than to provide cover for crooked moving companies. Our load was essentially totaled (damage), yet the only missing items were those that could be pocketed and easily sold (jewelry, etc.)
SH
Sherry
MOVINGCLAIMS.NET IS A SHAM OPERATION…
MOVINGCLAIMS.NET IS A SHAM OPERATION USED BY YOUR DISHONEST MOVING COMPANY TO PUT OFF REIMBURSING YOU FOR DAMAGES/STOLEN POSSESSIONS!
Do not bother to contact them! File a complaint against your moving company DIRECTLY with your state's Attorney General and also with the Attorney General where the Corporate Office of your moving company is located. Also, file a complaint against your moving company with the Better Business Bureau.
HM
Hannah M.
Horrible customer service & overly complicated process
We are currently dealing with MovingClaims.net and they are absolutely ridiculous. After jumping through their many hoops and filling out the exact same paperwork multiple times, we finally got a settlement offer of just $76 despite damages to multiple pieces of furniture and our new apartment walls. I have asked them repeatedly for an itemized list that shows how they came up with $76 and they continue to ignore me. I get canned response emails from them as opposed to any response actually acknowledging my questions/requests. So far it has been a huge headache dealing with them but we unfortunately don't have a choice. They make the whole process as difficult as possible to discourage you from filing a claim and seeing it through to a reasonable solution.
JU
Julie
Useless
I had similar frustrating and futile experiences with movingclaims.net. My moving company which damaged and lost things said they only use movingclaims.net for claims. I have no other options. but google says:
How to File a Complaint Against a Moving Company
Reach out directly to your moving company.
Submit your complaint to the FMCSA National Consumer Complaint Database.
Contact a state regulatory or enforcement agency.
Consider arbitration with the American Trucking Association (ATA).
Mar 9, 2021
I am guessing i can register my complaints but these get me no refunds.
DG
Dan G.
This is a corrupt organization
This is a corrupt organization. They are beholden to the moving companies and do everything they can to make the claim process difficult. If you have to use them you are screwed. I plan on reporting them to the FMCSA, BBB, and send letters with accompanying pictures and copies of their correspondence to every elected official and governmental body I can think. I had thousands of dollars of damage and a delivery guarantee that cost me $1,800 and they then delivered 5 days late. This useless company offered me $91. They all belong in prison. They're probably high fiving each other for ripping off another consumer while serving their moving company masters. They probably owned by owners of a moving company in a back end way.
KV
Katherine von T.
Completely sham insurance company
Completely sham insurance company. We informed Wailea Movers that we needed to file a claim for a damaged painting on May 9, 2022, a few weeks after our items were delivered. Our moving contract stated that we needed to inform Wailea Movers of our claim within 90 days of receipt of items. Wailea said they reached out to the insurance company to start the process, but despite many attempts to follow up, the Moving Claims Services didn’t reach out to start the claims process until June 9. We provided all requested paperwork on June 20, which MCS confirmed they received, though they didn’t inform us that they received the claim until August 9, 2022. At that time, we were not alerted of any issues with the claim and the only timeline received stated that federal law allowed 120 days to resolve a claim. Between June 20, 2022 and April 2023, we followed up no less than 17 times, requesting an update on the claim. They responded only 3 times to say it was “in progress” or that they would look into it that afternoon (October 2022, no further communication after until April 2023). We received a letter via email, April 10, 2023, a full year almost to date of our move, stating that they had denied our claim in December 2022. This is the first time we received this notice and their justification for denying the claim was because they claim had taken too long to be filed and they weren’t responsible for items after they were delivered. I don’t know anyone that is able to immediately unpack all of their belongings while the moving company is still on their property. MCS drags out claims processes to avoid payout, are almost impossible to reach, and when they do communicate they conveniently leave important contacts off of the email. They also stated that we did not inform them prior to the move of any “valuable” items. Wailea Movers did a full in-person survey and packed all of our belongings. At no time did they indicate or suggest that we should purchase additional coverage.
SB
sbomgardner
THE WORST.
THE WORST.
I had tried to call numerous times and was hung up on When I did get ahold of them after 3 months one lady hung up on me right away i called back and the guy started cursing at me and calling me stupid when i asked him a question about the claim needless to say i hung up and will persue another avenue for claims against Prosperity Moving and Spartan Moving and Storagage which i will never hire again.
AN
Anonymous
Totally Useless, Don't Waste Your Time
As you can see from consistently negative reviews and no replies from the business, those people just don't care.
My advice to you if you are trying to file a claim with them: Don't even bother, you have already lost your money, don't waste your time.
I did try to submit a claim a few times, got confirmation emails only to then find out after a few months that they never received the claim. Tried to submit via email, online, never got an actual person to confirm the receipt, so I gave up.