MOVESEA.Best products for your outdoor and water activities.In our catalogue you will find different types of underwater scooters, underwater drones, dive systems, accessories for surfing, electric bikes, power stations and much more.
MOVESEA (move-sea.com) has 307 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
move-sea.com
Website
move-sea.com
Category
Outdoor & Winter Sports
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I bought my new SurfLogic swim bag through Movesea and had a great experience. The bag was dispatched the same day and arrived within a couple of days. It’s a great piece of kit and lived up to the reviews on the website. Great service, I’ll be back to buy more stuff soon!
Response from MOVESEASep 19, 2024
Thank you for your kind words, Emma! We're thrilled to hear you had a great experience with us and that you're enjoying your new SurfLogic swim bag. We look forward to serving you again soon! 🌊
DH
Dene H.
Great service and fast postage would…
Great service and fast postage would definately recommend.
Response from MOVESEASep 18, 2024
Thank you so much for your kind words Dene! We're thrilled to hear you were happy with our service and quick delivery. Your recommendation means a lot to us! We look forward to serving you again in the future.
NH
Noah H.
Seac Shout
The fins are amazing! My first upgrade from my first pair of fins and I’m happy I went with the move sea seac shout fins! They are very comfortable and the shipping time was great!
Response from MOVESEASep 18, 2024
Thanks so much, Noah! We're glad you love the fins and had a great experience with the shipping too! Enjoy!
BB
B.B. K.
Fast,prompt delivery
Fast,prompt delivery. Great service.. thank you
Response from MOVESEASep 18, 2024
Thank you! We're glad you enjoyed the fast delivery and service! Hope to see you soon again!
DM
DR MANUELA K.
Poor delivery and poor customer service
Poor delivery. Late and to the wrong location. The cost has been now refunded to me.
XS fins were ordered but the ones I received (although marked as XS) were many sizes too big for me, probably more an XL.
There is clearly a problem with the sizing of these fins which Movesea will not acknowledge.
I was very disappointed about the reply from customer services who told me "just to pull the straps tighter".
I replied requesting a refund but nobody answered for 4 days, in the meantime I put the payment into dispute.
UPDATE 17.9.24
I see that Movesea have replied to my review above, thank you.
However I take exception to their portrayal of the issue with these fins and the communications associated with them. I would refer them to my e-mail dated 9.9.24 and 10.9.24 where I was very clear that I had no option but to put the payment into disrepute as they were not responding and gave them adequate warning.
If Movesea put as much effort into sorting out the quality of their products and their Customer Service as they do into mitigating legitimate complaints it would save everyone a lot of time and money.
Once they confirm that they will refund the fins and make the collection for them as I have requested then I will cancel the dispute case.
My time is too precious to waste on Trivia like this.
Response from MOVESEASep 13, 2024
Dear Manuela,
Thank you for your feedback, but we would like to clarify a few points:
1. The estimated delivery date for your order was August 22, 2024 - August 30, 2024, and your order was delivered on August 27 to the address you provided when placing the order. Nevertheless, as we always strive for customer satisfaction, we have refunded your shipping costs.
2. Regarding the size of the fins, when you first contacted us, we responded with a detailed explanation of the available solutions. It is important to note that the fins you ordered are designed to be used with neoprene booties, but you tested them barefoot. However, since the fins are too large for you, we guided you on how to initiate a product return by filling out the form on our website. Like any company, we have a procedure for product returns.
3. Unfortunately, you chose to open a chargeback case with your bank before returning the fins, effectively keeping both the product and the money. We find this behaviour unfair, as we have always tried to assist you.
We hope to resolve this matter in the best possible way for both parties.
MOVESEA Team.
BO
Bogdan
Fast delivery easy to order.
Fast delivery easy to order.
Response from MOVESEASep 11, 2024
Thank you very much for your feedback, Bogdan!
MM
Mr. Mark S.
The projected delivery time was not met…
The projected delivery time was not met on 2 occasions and this required chasing on my part to resolve. Also, despite having a uk office the item I ordered came from Spain, which I did not expect. If an item is on your site and marked as in stock then most people would expect it in the projected delivery time. On the whole unimpressed with the service. I will certainly not order from your company again.
TH
Timothy H.
Great ordering process.
Great ordering process.
Response from MOVESEASep 6, 2024
Thank you so much for your feedback, Timothy! We look forward to serving you again soon!
