mountainbuggyReviews of mountainbuggy.com

Bought a mountain buggy duet for my newborn twins which arrived with a flat tyre I then emailed the customer care team which took days to reply I was then asked if I could pump my buggy wheel myself. Then I was told that I would be sent a inner tube for the flat tyre, that was a week ago and it still hasn't arrived. I am very disappointed if I had known that this how they treat their customers I would have purchased my buggy from John Lewis their customer service is impeccable.

Received a buggy, had broken wheel nuts. Emailed customer services and got a ticket - nothing since despite chasing. Dangerous issue with wheel nuts and appalling customer services.

Ordered two items, only one arrived. Opened a support ticket, still nothing after 9 days. They don’t have a phone number and if you look at their Facebook they frequently have people who cannot get any support from them. With no after support I’d avoid this company, not worth putting your baby and it’s needs at risk