MotoGP™ PremierFeel the passion and excitement of top-flight motorcycle racing with MotoGP™ Premier, the Licensed Ticket and Experience Package provider to MotoGP™ World Championship races worldwide. Secure the best trackside seats or treat yourself to elevated hospitality in MotoGP VIP Village™ with a host of insider activities that will get you closer to MotoGP™, Moto2™ and Moto3™ than ever before! MotoGP™ Premier is operated by leading event hospitality and sports travel specialists, Quint, in partnership with MotoGP Sports Entertainment Group, the commercial rights holder of MotoGP™.
MotoGP™ Premier (motogppremier.com) has 31 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing31 approved reviews, newest moderated first
Toni
This was our first time doing a premier package for a motorgp race and it was worth every penny. This was a 30th birthday present to my husband and throughout the whole process Kai was beyond helpful in explaining each package and what it consisted of. Definitely looking forward to other experiences in the future with motorgp!
Dean B.
I booked and attended the Australian MotoGP round at Phillip Island and I wasn't dissapointed. The paddock passes were worth the money and I got the chance to meet so many of the stars of MotoGP as well as other like Hodgy and Michael Laverty. The MMotoGP Premier team in the hospitalityy suite were such amazing fun and so very helpful. Pt walks were great and the food was amazing also in the hospitality suite. Overall a great experience. The Silverwater Resort was ok, but a little basic. But it didn' matter as I was there for Phillip Island and the MotoGP weekend. Now looking at COTA for next year and a similar package. :-)
Gregory K.
Les prestations proposées ne sont pas conformes au dépliant. Ils parlent de cocktails d’un chef alors qu’ils sont servis dans des gobelets par des employés et c’est vraiment horrible. Ils parlent d’un cadeau inexistant et de rencontres alors qu’il suffit d’aller dans le paddock pour rencontrer tout le monde. Ça ne vaut pas ce prix…
Response from MotoGP™ PremierOct 13, 2025
Gregory, my name is Daniel J. Higgins. I am VP of Guest Experiences of MotoGP Premier/QUINT. I have read your review as well as the correspondence between you and our sales and guest experiences teams. We will be reaching out to discuss your experience. We greatly value the feedback and understand that customer satisfaction is critical to our continued success.
Serena S.
I was walking on air all weekend, this was for sure the highlights of this year! With the help of the sales specialist Kai Murray I bought the Apex package, which includes pretty much everything you can pay for. The days were so full of activities that I was almost forgetting to eat! I went to the San Marino GP and in this case the VIP Village was hands down in the best spot of the circuit. We could comfortably see from turn 1 to 4 by sitting on the lounge’s sofas while drinking some beer or wine. I’ve lost the appointment for the paddock guided tour, but as soon as I came back to the lounge the hostess Alexandra approached me saying that if I wanted to make it up, she could save me a place for the next day with another subgroup. Guess what? The next day nobody wanted to have the experience so I got a private solo guided tour, just chilling and speaking with her of the paddock secrets! Really grateful to her and Nicole for making my solo experience magical. The only thing I could wish for was for it to never ends.. I will do it again 100%.
Daryl
When we booked our VIP MotoGP experience a few years ago, it was intended to be a one-off extravagance. We enjoyed it so much, we have now done three in Qatar and are looking forward to Japan. The hospitality is great, but the real draw is the chance to get so close to the teams, riders, and the action. Communication with the organisers has always been professional with a great personal touch.
Patricia
Liars, Liars, pants on fire….I was at the 2025 COTA race in Texas. I got the best package they offered (apex) because this was a once in a lifetime thing for me. First off, the information from moto gp was terrible! They didn’t give us the final plans until the day before I left for COTA. The hotel they gave us (Marriott Downtown) was extremely subpar. The sheets and blankets were dirty, things didn’t work, the shower leaked all over the floor and the carpet was gross. So I get to the arena and we go up to that premier apex suite which was not so great as advertised . Also I pretty much ended up sitting in that room the whole two days as the hosts did not do a good job telling us where we could go and not to go. I got more information from another guest I met there than any of the hosts.Also when Jack and Alex & Randy came in it was mere minutes, and I couldn’t see anything because all the star struck rude men gathered right in front, not a care for the shorter females and shorter people in general. It was a joke! My whole $6000.00 experience was sitting in subpar lounge and sitting on the empty grandstands right out the door of lounge which has to be the worst view in the whole place. I missed out on so much just because of this inept company. Even to this day we still haven’t received our “gifts” because they can’t seem to get it together after almost a month! I paid $6000us for a maybe $2000.00 experience (and that’s being generous). Oh one last thing..the garage and paddock tour was a complete joke. We were shoved into the back like sardines and it lasted all of 10 minutes. I do not recommend at all..if there is some way of getting tickets without the use of this company, I’d recommend doing that and just figure it out on your own. That company that sells the tickets (Quint Events), should be put out of business and the whole moto gp events need to be looked at closely by BBB and places of the sort! They claim to love all of the fans so much but then take our money and straight up lie to us! Also just read the feedback under mine and they say they interacted with a CEO named Brian Raidy, well I was told the name was Brian Haines, as he’s the one that sold me the package. They are such liars and scammers it’s unreal and over a month now, still waiting for that wonderful gift we were promised. Also the gifts offered were crap when I did get to see them, there was one Rossi pic (which most people will want), Casey stoner, and maverick ..other that that you get your name on a flag that most people are not even going to be at, not to mention I already have one I bought from COTA. So it’s all a huge scam! The worst thing about it is they are CRUEL to lie and build up a expensive experience that most of us will never be able to afford again. If I ever go again, I will not be using this raggedy a** company. Super ticked off to this day…….Thank you.
Response from MotoGP™ PremierJun 30, 2025
My name is Daniel Higgins. I am VP of Guest Experiences for QUINT/MotoGP Premier. I have read through this review and all of its edited versions. There are numerous inaccurate statements and assumptions made in this review. Rather than litigate this on Trust Pilot I have reached out directly to Patricia to discuss. It is of the utmost importance to our organization that we provide our customers with an incredible experience. When we fall short of that, we always take the time to work with our customers to review the experience and provide recompense in the instances where we have responsibility. Major sporting events always come with challenges, but this particular package has been offered year over year at Circuit of the Americas with little or no complaints. That said, if a customer has a bad experience we are always willing to listen and then work with the customer on fair resolution. As indicated I have reached out directly to Patricia to have a discussion on these matters. If you did not receive my email, you can contact me at [email protected] to schedule time to speak.
Gerarda F.
Très déçue de l'expérience avec MotoGP Premier – à fuir pour les vrais fans. Nous avons déboursé plus de 2 000 € pour assister au Grand Prix d’Italie 2025 à Mugello, en cadeau pour les 40 ans de mon mari, grand passionné de MotoGP et de Ducati. Nous avions réservé plusieurs mois à l’avance des places en tribune centrale, avec vue sur la ligne de départ/arrivée et le podium — bref, l’endroit stratégique pour vivre pleinement l’événement. Et là, quelques jours avant le départ, MotoGP Premier nous annonce, sans réelle excuse, que nos places ne sont plus disponibles à cause d’un prétendu « problème d’inventaire ». On nous propose à la place des sièges nettement inférieurs (Materassi Laterale), et pour compenser… un tour en bus sur le circuit. Sérieusement ? Aucune solution équivalente, aucun geste commercial digne de ce nom. Leur attitude ? Comme si de rien n'était. Tout est présenté comme un « petit changement », en espérant que le client dira amen. On nous prend pour des imb... , il n’y a pas d’autre mot. Nous venons spécialement de France, avec un bébé, des billets d’avion, un logement Airbnb, une nounou prévue sur place… Des mois de préparation pour un moment unique. Résultat : tout balayé d’un revers de main. Le service client ? Froid, impersonnel, déconnecté de la réalité. Leur communication est d’une médiocrité affligeante, bien loin des standards que l’on attend d’un événement de cette envergure. Pendant que des écuries, pilotes et mécaniciens se donnent corps et âme pour offrir un spectacle exceptionnel, MotoGP Premier salit cette passion par son amateurisme et son mépris des fans. Juste pour terminer l'histoire et répondre à Monsieur Higgins, nous n'avons pas participé au MotoGp parce que le 16 juin la manager du centre d'appel basé à Charlotte m'a confirmé qu'elle ne pouvait rien faire pour nous. Cela à 16h de l'aprés-midi du 16 juin, pour me rappeler aprés à 19h30 et me dire qu'au final les postes achetés etaitent à nouveau disponibles. Mon mari avait entre-temps confirmé son voyage d'affaires, j'avais annulé l'hotel et tout le reste en perdant de l'argent. Le responsable du centre m'a demandé de lui écrire, chose faite le 30 juin, silence radio depuis. Bref : Achetez vos places autrement. Ils ne méritent ni votre argent, ni votre confiance, ni votre TEMPS.
Response from MotoGP™ PremierJun 30, 2025
Apologies, I do not speak French. My name is Daniel Higgins. I am VP of Guest Services for QUINT/MotoGP Premier. I will state that much of what is being complained about in the above review is not without merit. This customer is correct about the late change in seating for this race. I am unable to see who this customer is as the name associated with this review does not match any orders in our system. That is not to say that they did not attend because clearly they did attend via one of our packages. I will vehemently disagree with statements such as "they treated us like idiots" or that we have disregard for our clients. Customer experience is the life blood of our organization because without that we would simply not survive. The ticketing issue with this race is fully our responsibility, and when we get things wrong or make mistakes that adversely impact our customer's experience we always seek to have direct conversations with aggrieved customers to fully understand their points and then work towards a mutually agreed upon solution. I would invite you to reach out to me directly to have a substantive conversation regarding next steps. You can reach out to me directly at [email protected] to set up a time for us to speak. I truly look forward to speaking with you soon.
Kevin P.
I attended the 2025 Silverstone GP and had a great race weekend. The food and drink were great and so were the staff. They all went the extra mile to ensure our every concern was taken care of. The main complaint I had was getting around the circuit required a lot of walking and it would have been nice if there were shuttles from the gates to the paddock area instead of needing to walk quite a distance to get to the internal shuttle buses.
