MotoBuys.comReviews of motobuys.com

I chose motobuys after a different company didn’t have the time to return my email. I emailed motobuys and they responded in no time (I still haven’t heard back from the other company 😂). The ordering process was easy and they supplied a tracking number within 6 business days. I’m located in PA and received my Trailmaster 35, 12 days after ordering. The bike came in pristine condition. My only complaint is that the bike doesn’t come with assembly directions. I had to use a competitor’s assembly video on YouTube with a similar bike. No big deal if you have some kind of mechanical ability. Order from these folks, the customer service is amazing!

Great customer service on parts as my crate bike was missing the exhaust when I received it the parts service communicated with me until I received everything

Good customer support.

I was genuinely surprised when my ATV arrived earlier than the promised delivery date. It was in perfect condition, and the assembly instructions were clear! I've had bad experiences with other sites, but Motobuys restored my faith in online shopping for big-ticket items.

The site offers competitive prices and a great range, but they really need to step their customer service game. Response times was slower than expected, and I felt like I was left in the dark a couple of times. Hope they improve this aspect.

I was skeptical about ordering online, but when i had to return a helmet that didn't fit, the process was seamless. Customer service very understanding and expedient in handling my return. Will shop again based on this experience.

Easy transaction, fast shipping and delivery was awesome ' Have few conversations with sales and very professional. MotoBuys has some very nice merchandise.

The whole process was easy and the product was good quality. I would order from here again. Also good customer service if any issues come up.