MotoBuys.comReviews of motobuys.com

I just ordered a scooter from these people. But I have tried to call them for two days now. I have EMAILED them 4 times. No response. I'm going to cancel.my order and tell Affirm to get the money back. I'm not going thru this with this bunch

Worst company ever. Quality of the bikes is beyond bad. The metal is so soft you can bend it with your fingers. Some parts broke for no reason and when we ordered parts we have been waiting 7 months!

Terrible service! Carlos was nice on the phone, but can't get hold of anyone since I paid them for my scotter. I was to give them the vin number so I could get a title.I have phoned, texted, emailed them to no a Vail.My step to file for a lost title through DmV In Texas and have them investigated for bad business. This company doesn't deserve to function and disappoint people with Thier LIES?

Ordered an atv for my nephew for Christmas. It arrived with a defective transmission. Was hoping to get it resolved before Christmas. But here i am 3 months later with a $1400 pos. I tried to get help for 2 months by phone calls emails texts and got no where. After 2 months of trying to get things resolved and getting no where, i contacted PayPal and opend a dispute. Then suddenly the phone rings and motobuys was more concerned with pressureing me to close the case then actually helping. PayPal's idea of buyer protection is telling me to just mail it back and you will get a full refund. Problem is it will cost me $1,147 to ship it back. And paypal doesnt understand why thats a problem and thinks its equally fair to me the buyer and the seller. So if you want to get screwed use PayPal and buy an atv from Motobuys.

Bought a trailmaster blazer 200r for grandson. It ran for approximately 70 yards then would only go in reverse. Called them and they stated I needed a new gear box. Installed it. Ran for approximately 70 yards then simply wouldn't go. Called motobuys for a authorized service provider. Was given 3 numbers. All three said that they would not work on it. Motobuys gave me a number to some gocart expert and he should be able to figure it out over the phone. I called. Phone went directly to voice-mail. Of course the mailbox was full. Found a hammerhead dealer in Knoxville that would work on it [90 miles away]. They repaired it. Needed a new variable clutch, driven clutch and belt. $300. Told motobuys and they said they would not do anything. Could say more like not returning phone calls or email. This company should not be in business.

this company is bs..if u a project scooter this is the place all bs.. won't start brand new giving me excuses about buying from online this what u get.. save your money

Absolutely terrible even after a very good start. We ordered an ATV on December 11, 2020. We received it on December 23, 2020, which is really good. However, we were able to ride it once, and it never started after that. My wife and I called their customer service multiple times, and we were never able to get an answer or a response. After about a month, we called our bank and disputed the charge. They gave us a 60-day waiting period for the company to reach out to us. Within about three weeks, they emailed me with a phone number to call. I called the number multiple times and even left a voicemail. I got no phone call back. After about 30 days had passed, they emailed me with return information. They never called me and never tried to actually walk us through getting the four wheeler to work, which is all we wanted. I’ll never buy from them again.

HORRIBLE HORRIBLE customer service. The guy on the phone, Bob Johnson stated he was the head honcho then proceeded to yell, curse and was beyond, BEYOND, rude and condensing when I inquired about my refund. Then he hung up on me. I feel like this company is a scam.