Lee A.
The project was awesome
The project was awesome. I love my lamp. I would totally do this again. I only give it a 3 due to our instructor. He was late, not quite prepared and was a little grabby with everyone’s globes. He also gave my sister a bent moon lamp which she did not know until the next day when she went to put her lamp together .
Response from Mosaic Art Studio USAug 11, 2024
Thank you so much for sharing your experience with us! 🌟 We're thrilled to hear that you loved creating your lamp and found the project awesome. It’s wonderful to know you'd like to join us again! However, we're truly sorry to hear about the issues you encountered with your instructor. We strive to provide an experience that’s as seamless and enjoyable as possible, and it sounds like we missed the mark here. Please know that we take your feedback seriously and will address this with our team to ensure it doesn't happen again. Regarding the bent moon lamp your sister received, we'd love to make this right. Please get in touch with us directly, and we’ll be happy to arrange a replacement or assist in any way we can. We appreciate your honest feedback and hope to welcome you back for an even better experience next time!