MortyReviews of morty.com

My experience with Morty is positive. The online process is generally efficient. Response to questions is usually prompt.

I liked the Morty tracker, the advisers could give a little more instruction to those of us who may not be familiar with uploading documents or exactly which statements and how to get them off your banks online format.

I used Morty as a first time home buyer. I got the very best rate from them, no other lender could even come close. Morty was even able to lock my rate for the few extra days that I needed, free of charge and without increasing my rate to the next tier. We ended up closing on time and everything went smoothly. The only reason I gave them a 4 star is because communication wasn't always easy. As a first time home buyer, I had A LOT of questions. Many times it would have been nice to call and have all of my questions answered on the spot. But instead i had to send emails and wait sometimes 3-4 days to hear back. This was extremely frustrating when I had my sellers asking me questions. I had also called the phone number they had listed several times, leaving voice-mails, and I never had a call returned. Instead they answered me over email. I also did not get the final closing papers until a half hour before I closed. Which made it difficult to know how much cash I needed to bring to closing. While the communication part had me extremely irritated many days, I would still go through them again because of how much money I saved (around $90 a month, truly a huge savings over 30 years!). It might be a little bit of work up front, but after closing, the savings are totally worth it!

Loan processor Jack Edelman is one of the most competent, professional and trustworthy individuals I've had the pleasure of knowing and working with. He's an asset not only to Morty but the entire mortgage loan industry.

Very good overall experience. They got me a fantastic rate, they were lender-paid, and they provided much-needed assistance throughout the process of a private sale. If it weren’t for some communication difficulties early on, this would be 5 stars. However, I would certainly use their services again

The online tools for choosing the best mortgage rate vs. points was very helpful! Overall, the process was very fast and successful. There was some last minute stress to get all the required documentation satisfied, but I chalk that up to be such a fast closing.

My experience with the Morty team exceeded my expectations. My broker Derek was responsive and helpful. Morty was able to quickly secure the best loan terms that met my criteria. Underwriting was also pretty smooth in that I was always clear as to required documentation through the online portal. I will definitely recommend Morty to my family and friends.