MoroccanoilReviews of moroccanoil.com

Would give zero stars if I could. Customer service is non existent. I would never buy from here again. Have tried contacting via email and social media and no response. Dreadful!

Customer service is none existent ..I have received a faulty product ..pump not working on curl cream so I carnt use it ..I e paid almost £50 for this useless product ..emailed twice and just get auto response .I WILL NEVER BUY FROM THIS COMPANY AGAIN ..AVOID AVOID AVOID ...I will contact my bank as the complaints process does seem to work from the customer service and they have sold me a faulty product .product also took ages to arrive ...not happy

I have ordered in the online shop on the 26.11.2024. Lucky me I choose Klarna as a payment option because until now (>3 weeks!) I have not received my ordner. 1 week ago I contacted the support Mail Adress - no answer so far. I am really disappointed since I ordered the products for christmas.

Thanks to Moroccanoil sponsoring Eurovision, I found out they are Israeli, and as I boycott Israeli products I stopped buying their products and changed to an actual Moroccan argan oil brand. Now my hair is so much healthier! I have realised that Moroccanoil was drying and bleaching my hair especially combined with sun exposure. It has lots of unnecessary ingredients besides the oil.Lesson learned - get the authentic thing, not an overpriced product of cultural appropriation from the master appropriators of cultures of the world.

Elendig kundeservice som bare kaster ansvaret for fejl på deres egne produkter lige tilbage i hovedet på køber. Står nu med den 3. Mousse som løber tør for gas mens container stadig er mere end halv fuld af produkt. Det er sandelig ikke deres ansvar.

Producs give me scalp problems

If I could give this company zero stars I would. I purchased a gift set online and the products are terrible. I tried calling customer service to get a return label and they do not have representatives answering the phone, you are directed to send an email I have emailed the company twice, with no response. The "live chat" on the website is not live, it is a bot that cannot help with returns. I would not recommend ordering from this company. I am filing a dispute with my credit card company to get my money back.

Jeg er i chok over at et så populært mærke og firma har så elendig kundeservice. Jeg har skrevet flere henvendelser til dem, uden svar efter jeg modtog min ordre. Handel aldrig der.