Andre L H.
Bad experience
Request refund of fees 2 months ago and so far have not received anything. The company is not at all interested in resolving this issue. I get the runaround of management giving me a call within 48 hours and it has been 2 months with no response.
Response from Morning Law GroupJan 24, 2025
We sincerely apologize for the delay in processing your refund and for any frustration caused. After reviewing your case, we discovered an error in our payment processor that led to the oversight of your refund request. We are genuinely sorry for this mistake and understand how frustrating this has been for you. Please know that your refund has been processed, and we’ve expedited handling your file to prevent further delays. We deeply regret that it took longer than expected to resolve this matter, and we appreciate your patience as we worked to correct the issue. We are committed to providing the best service possible and ensuring that your experience moving forward is positive. Thank you for bringing this to our attention, and we are genuinely sorry for any inconvenience caused.