Frank E.
Only taking cases but never delivering…
Only taking cases but never delivering the service they promised. Since a 16 month period, I have been their client and nothing is going forward. The claim manager is magic. She makes notes for calls she never made. No updates. The agreed-upon methods for communication are not used. The escalation team only puts the client down and doesn't do anything to help in this. Management is never reachable. All promises are lies. Today is the June 06 and not any reaction from Morgan & Morgan!!!

