Jennifer S.
I chose Morgan & Morgan because of…their advertising presence and message. I have no other sources to depend on. I trust them to help me in a dire situation. That was a mistake.
I chose Morgan & Morgan because of their reputation and repeated message that they advocate for everyday working people. Unfortunately, my experience has left me profoundly disappointed. I remain unable to work and am still actively recovering from my accident through physical therapy, injections, and follow-up care. My PIP/no-fault benefits are critical to my ability to financially survive during this time. EXAMWORKS cancelled an appointment on me, and my case was subsequently closed. I did not stop attending treatment or refuse to cooperate, yet I am now suffering the financial consequences while trying to get the case reopened. I have repeatedly contacted Morgan & Morgan for assistance, been given response timeframes that have passed, and been told the matter was being escalated without meaningful resolution. What is most upsetting is that after Morgan & Morgan handled my underlying case and received their fee, I began to feel as though I had fallen by the wayside. I am not asking for special treatment. I am asking for communication, follow-through, and urgency while I am unable to work and facing serious financial hardship. I need someone with the authority to address this matter to contact me, explain what is required to reopen my PIP claim, and help move this forward without further unnecessary delay. I hope Morgan & Morgan resolves this, and I will gladly update my review if they do.

