Charlene B.
Don't Buy from Mor
We were so happy to purchase the exact couch we wanted. BUT before the year was out, the USB ports were no longer working. And before the 2nd year was out, nothing worked. No reclining and no foot rest. When the repair person came to look at the couch, he said, "they will need to replace" this couch. No person from the repair section, called to discuss replacing or repair. We called again then following month and We were told it would take 3 to 4 months for the repair. Four months later we were told they were checking on the part. Five months later we were told they were checking on the part. Six months later, the person checked while I was on the line. She said, it will be early in 2 more months. So we have no usable couch. I told them they should order from Amazon ..... it would show up in one week. Purchase from someone else.


