Mor Furniture for LessReviews of morfurniture.com

Worst company ever. Save your money and go to Ikea. Spent over a grand for a dining room table. I received two boxes and had to play Bob the builder. At least it was free delivery. Oh yea free delivery means drop off at door. If you want them to bring it in the house is an added charge. They suck, I only have 3 usable chairs left screws have fallen out or chairs broke.

Don't buy an extended warranty..Not only does Mor Furniture not stand by there store warranty..you pay $99.00 for extended service warranty and they refuse to honor that warranty. Both Mor furniture and furniture care protection are pointing fingers at each other. And the consumer suffers with a piece of defective furniture, and are out hundreds of dollars. I work very hard for my money and expect and deserve better treatment than what I received from Mor Furniture

Worst customer service ever. We went to order a couch and bought a specific one because they swore it would be here in 2-3 weeks. 3 weeks go by and no one contacts us. We call to try to talk to someone about it and they say they don't even have our order in the system. We show them a reciept and they are able to look it up but then tell us it won't be for another couple months. This has happened three times between my family and our extended family. We asked for a refund and now are being told we won't get one for 10 days.

Worst customer service experience EVER! Don't buy here.

We bought our new couches less than a year ago and the mechanics never worked right. We paid for 4 years warranty for repairs were denied because it came that way.

Changing my review at this point since we were told our mattress was in stock and could be delivered before our move in date, we asked this several times and specifically picked this mattress/frame/box spring because they could be delivered quickly and were available in their warehouse. Now the week we are moving in they have suddenly told us it is not in stock... even though it was when we ordered... and they expected delivery is now a week after we move into our home. Cherry on top of this cake, their rude replies when asking their customer service about our order. UPDATE: After much back and forth they agreed to at least deliver the mattress only a day late rather than week late, even if they didn't have the box spring (even though then never bothered to tell us this). They then showed up with both the mattress and box spring which, okay sure sounds good... Except their install guys actually put together the bed frame incorrectly, SO INCORRECTLY IN FACT there was a large corner of metal sticking out about 3/4 of a foot on one side. It was even missing a bolt so would have been very obvious during setup that it was done wrong and they chose to leave it (still missing a bolt which we were not even provided) rather than tell us or reassemble the frame correctly. After they left I gouged my calf with this jagged chunk of metal they left sticking out... We ended up having to dissemble everything ourselves and putting the frame back together correctly so the giant corner of metal that was sticking out (which has left a large bloody gash in my leg) was now squared with the mattress and matching the other 3 corners. This was by far the WORST delivery/setup furniture buying experience we have ever had, this is including 3 other appliance deliveries, a second guest bed, movers, and a couch which have all gone smoother. Zero offers from the store to refund any fees or make any apologies for the trouble.

warning! avoid this furniture company! i would give no stars if i could! take your money somewhere else! waited over 2.5 months for 2 chest of drawers $1000 each!!! they came in their own box so you can't even inspect it. i got home, opened them up and was super disappointed by how low quality and poorly built they are! the drawers were built slanted so they don't even close!!! whoever built them surely didn't give a s*** about their job! i could've went somewhere else for cheaper and better quality! save your money or use it somewhere else that it!

I should have read the reviews before buying anything from this cheap scammers! Salesmen will promise you whatever you wanna hear I bought a sectional couch(leather) but I told the sales person I was afraid of it peeling off. They told me not to worry just buys a 4 years insurance and if it ever peeled it would be repaired or replaced. A little bit over a year and sure enough, the thing starts peeling off really bad. So I went to the Visalia store and tell the one sales man, that nice sales person had now turned into this vicious condescending guy who seemed he was the one paying from his pocket! Then I called the insurance company. You can feel right away they’re looking for ways to get out of it. So the excuse I got was since the peeling was really bad they only cover one accident and no multiple peelings AND if it peels on the seating area ITS NOT COVERED well of course that’s where’s its going to peel. So I Spent over 1100 dollars on a the worst piece of furniture I’ve ever bought! And their insurance it’s a joke and a shameless robbery. Never buying anything from Mor ever again!