Moresoo HairReviews of moresoo.com

I would rate this company honest and true to their word; next time I require a product, I will not hesitate to make a purchase from them. Thank you again for your honesty.

Moresoo hairtoppers have been amazing for for me as I’ve suffered with hair loss due to menopause. I’ve spent so much money on other sites that the hair has been very expensive and hair quality poor. When I came across Moresoo hair the quality of hair so soft and shiny full coverage and price has been great for me . Delivery is fast and on time . I’m sticking with Moresoo hair

I wouldn’t probably take the time to write this but I just received an email from moresoo hair extensions asking me to write a review . I wouldn't even give them a 1 star rating. I paid 387.00 for a dark brown hair topper (picture on their website was dark brown) what I received was a dark blond hair topper. Tried exchanging and was told there would be a 15% restocking fee, I would be responsible for the shipping to send back and because the one I ordered was out of stock it would be a custom order and as soon as I paid the additional charges for a custom order I would receive it about 4-6 weeks. Wtf, they are advertising for sale something they don’t have and sending what they do have in stock, not even close to the color I ordered. Wish I could attach pictures, do not order from this company

I was pleasantly surprised with the quality of the hair. I was a little worried about shipping/timing but it only took 2-3 weeks. And it was worth the wait.

"From the moment I placed my order with Moresoo, their customer service has been exceptional. I had some initial concerns about the shipping timeline, and their team addressed them promptly and professionally. They kept me informed every step of the way, and when I placed a second order, they went above and beyond by upgrading the shipping to UPS to ensure I received both orders quickly. While I haven't yet received my hair extensions, I'm incredibly impressed with Morsoo’s dedication to customer satisfaction. Their communication, attention to detail, and willingness to go the extra mile have made me a loyal customer. I highly recommend them to anyone looking for a company that truly values its customers." Leticia Salazar Santa Maria, Ca.

My first time ordering from Moresoo so I was apprehensive. Then my order was running a little late, but they were great with communication. It was worth the wait! The quality and color were perfect.Between the quality of the product and the great customer service, this will be the company I will be ordering from now on. Thank you!

Happy with the product and customer service

This is the worst hair extensions company I have ever seen in my entire life!!!! They are in China 🇨🇳 and are NOT honest people at all. I ordered a topper and invisible skin weft extensions and didn’t wear or tamper anything. I actually decided to return the entire order and provided them pictures of everything exactly like I received it and they came back at me saying the topper smells like perfume which is BS! They lie so much and just don’t want to accept my return. I had to tell them in an email that’s not true and maybe they are making it up or one of their employees have perfumed lotion on their hands I really don’t know and don’t care because I am honest and didn’t even wear it at all. They refunded me $553.02 and my order was $649.45 then that next day took the partial refund back as who TF does this?? They are shady AF and a shit company and my bank seen exactly what they did too. So I will win my claim and screw this China 🇨🇳 dog 💩 company.