Moresoo HairReviews of moresoo.com

Schreckliche Qualität, grauenhafter Kundenservice!!!! Der erste Eindruck der Haare war gut , der Kleber hat gut gehalten. Nach der zweiten Wäsche waren die Haare dermaßen. Trocken, strohig und filzig, dass sie nicht mehr zu verwenden waren. Ich habe den Kundenservice kontaktiert und Fotos geschickt. Keine Einsicht, kein Entgegenkommen. Man bat mir einen 50% Gutschein für die nächste Bestellung an. 300 Euro für die Tonne! Absolute Frechheit!! Nie wieder!!!

Do not Shop at this site. They are Fraudulent and will try to steal your money. I purchased 3 bundles of hair and when received it was not as advertised. They argued with me through email then when I asked for a shipping label they stated they don’t provide return shipping. What legitimate company doesn’t provide return shipping? Once I sent the package back, I emailed the company and asked when will I receive my refund. They stated that they will check the package and refund me my money. When the package delivered I emailed them and inquired about my refund. For 3 days they ignored my email. I emailed them back and they lied and said that they just checked the package and only 2 bundles were in it. They would only refund for 2bundles. I am still in the process of getting my full refund. Do Not Shop at this Site!!!!!!!

DO NOT use this company. They copy other companies pictures and you will NEVER get a refund. They are fake, take your money and their products are rubbish

I use to order my wigs from them. However, over the past few months I noticed that they would send me coupons for $50 off or $35 off and I caught on today, that the coupons they have been sending do not work. So like instead of getting $50 off at checkout I would only get $40 and with the $35, I only get $30. There hair for me has been a 50/50 thing for me, so like the very first time I ordered I got this beautiful wig but the density is so low and it shedded a ton. I tried for a second time and density was better but the wig was constantly shedding. I have one still in my closet because I wanted to try an add some wefts to it but I just assume to make my own now. So between that and these fake coupons, I would definitely steer clear of them. Anyway, if anyone reads this, and you still want to purchase, just beware that they sneak things in here and there that are not good quality or they draw you in with big coupons that don't actually give you the amount they say!

for over a year i was ordered my blonde tape ins off the website. the hair and tape was good for the few months i ordered it, but these recent times i’ve ordered have been nothing but horrible, this month they sent me horrible hair, and the tape was falling right out on the first/second day after getting my hair done. This website and company is horrible, i tried to tell them and they denided doing anything for me and then stopped replying to my emails. don’t waste ur money

I have purchased Moresoo hair 2-3 times before and have always been extremely satisfied, but this purchase was different. Poor quality of hair and tape. It smells horrible when styled with curling iron and the tape does not stay in place, the extensions fall out. The amount of money and the amount of time that I have used to put them in and to replace the pieces that have fallen out and the tangled mess it causes is really frustrating, embarrassing, and just not good business. I order the platinum #60 and custom color it, it holds the color well. When the hair is styled and the tape holds, it looks nice and feels soft.

I am terribly disappointed with my purchase. I chose a wig made of natural hair, which cost me more that I wanted to spend but I thought that would ensure good quality. I received a wig that looks nothing like the picture, nor in color, or style, or amount of hair. It looks as somebody just bit off chunks of hair off it. Sending it back costs me same as the wig, with the added risk of it getting stuck in customs, and they won´t absorb the cost of returns. As per my stylist, it is in such bad shape that trying to fix it by coloring it or cutting it would only make it worse. I was really looking forward to this, since I reviewed many companies and thought I was in good hands.

My experience is very negative. Paid for items that stated 3-5 business days to ship for purchases over $79. It's been over 3 weeks, no reply to my multiple emails, asking for update on my $500 worth of orders. Filed dispute with PayPal for a full refund. . My experience has been horrible, Customer Service is non-existent. Buyer Beware!!