MorefilterReviews of morefilter.com

Filters arrived promptly and in good order 🙏😊

I screwed up and ordered the wrong filter...they sent me the correct filter and I only paid a small shipping fee and the filters were a GREAT price!! Super fast delivery...both times!

This is one great company for product and service. I needed a fridge filter. I was unable to know exactly which model to get and figuring the customer service would not answer promptly I took a chance and ordered what I thought would be the right one. I ordered it and wrote a letter to morefilter.com. The very next day I had an answer and was told I ordered the wrong filter. The original filter was already shipped but they said they would now send out the right one for no extra cost and that it wasn't necessary to send back the original shipment. Venn, Tina, Luna and the entire customer service team were terrific They were very pro active in making sure all was well. They and the company deserve 5+ stars.

Great customer service. Will always order from Morefilter.

PLEASE PROVE ME WRONG: I have been emailing customer service for the past 2 weeks regarding an order I received. To this date no one in this company has gotten back to me. Having faith in businesses that strive on good reviews I am giving it another shot. I will be waiting for a response and hopefully rectify my problem. Order # is MR24869182821641

Initially, I was hesitant placing an order online for refrigerator water filters. However, the customer service from Morefilter was perfect. They efficiently responded to all of my emails. I placed my order, received confirmation and my filters showed up at my door. I will definitely be a repeat customer.

I ordered three refrigerator water filters that did not fit my application. I contacted Morefilter for a return and exchange, but they did not have the filter model I needed. Instead they refunded half my purchase price and suggested I keep and dispose of the wrong filters myself rather than pay return shipping and risk damage in transit. I think that was a very fair resolution.

Ordered filters on 1/6, never received an order confirmation. Website says delivery in 2-5 working days. The delivery status of my order is pending, Fed Ex hasn't received the package yet meaning only a label was created. Seems quite suspect to me. If I receive my order within the next few days I will revise this review. Based on these other similar reviews I am not hopeful.