MopioReviews of mopio.com

I ordered a few pieces for my living room- never heard of Mopio before but it kept popping up on my social. As soon as I ordered I realized my address was incorrect, we just moved states. I quickly chatted with a service rep online; Yaashiine and she helped me change the address. She also kept me posted on the status to ensure everything was correct. My husband put the furniture together- took a couple hours. The quality is great. I am really happy.

I loved the cabinets and they were great quality but they did not work for my space. Kartiga was so helpful in helping me with the return with no problems. I would definitely order form them again.

I purchased a blue sectional sofa from Mopio this month. The website was user friendly to place my order and my package arrived quickly within just a few days. Because it was a large modular section, my 6 boxes arrived over a two-day period. The couch is great quality, and I like the storage features it had. I did however choose to exchange one of the pieces because I ordered an ottoman and wanted to exchange it for an additional modular sectional piece. Yaashiine in their customer care department was very helpful to me in offering support over email and phone. I was able to return the ottoman for a full refund (with pre-paid shipping courtesy of Mopio) and order an additional sectional piece.

Customer service was great, product is good quality. Emir was really good too, answered quickly.

I have had several interactions with Mopio's customer service since my original purchase of one of their sofa's back in July, 2025. I have a large family and have added several pieces to the original order. When reaching out to them, I have primarily worked with a rep by the name of Vimala...Vimala has ALWAYS been prompt, courteous and informational with each and every response, something that I don't get very often anymore.

Arvind & Liveniya Helped me out very timely vis email when I thought part of my order was missing. Products are very easy to assemble and good quality.

My delivery was left out in the rain and I was so upset when I got home from work. I called their customer service. They responded asap and said they would ship new if needed. Stayed in touch with me during the holidays until I had someone who could help me unpack everything. I was very happy to see that nothing was damaged. It's not solid wood but excellent quality for the price. I love them. Wish I could add a photo

One of our modules was sent back to the manufacturer after Fedex failed to deliver it properly. Mopio, Edelwinna Thomas, in specific, was extremely helpful in getting it all sorted out with no stress. She replied to all of my emails super quickly, and after asking for some information, sent it back to us all within a few days. It was exceptional customer service. Not to mention how beautiful the sofa is. All I can complain about is that it seems they updated their design within the time we got our sofa a couple months ago and this month when we got a few more modules to add. Now the new ones have much larger and squishier pillows and the cushion is squishier. It also is like an inch taller than my original modules. It just looks a little silly because you can tell they’re different. Overall though, very happy with the couch, especially with the removable cushion covers.