moosetoys.comReviews of moosetoys.com

I lost some of the letters in my Bananagrams game so I contacted Moose Toys to see if they could help with replacements. The levels of customer service was amazing. In the modern world, it's so refreshing to deal with a company who still value their customers over simple profits. Well done Moose Toys. Great service.

These guys n gals are total legends. My kids have almost every toy they’ve ever produced and they seem to last well given how much they get played with. On a recent purchase something went wrong with one of them (the only time it’s happened) and after a very quick exchange with them they sent a brand new one. They didn’t have to, we were out of the warranty but a lovely person at the HQ just sent a new one. So kind, so human. Really great to deal with a group who give a dam about their customers. My little girl was so happy she cried. Moose toys, take a bow, you’re legends. Bravo.

Customer Service at Moose Toys was polite, personal, had a friendly, up beat personality, and found us a solution fast. They followed through as promised. So nice to see that from a large company! Isn't that what we all want when a child has a favorite toy and runs into an issue that interrupts creative play? We are grateful! Thank you! Customers for life!

Was gifted a blue water toy for Christmas but hadn’t opened it until June and found a part missing, contacted Moose toys online if there was anything the could do and they was super helpful and managed to find the part that was missing and sent it out to me. Once it arrived I gave it to my little one and she was jumping for joy once she got the missing part. Thank you for all the help

Thanks so much to the team at Moose toys. Great to deal with a company so helpful and understanding . Your customer service has been fantastic. Looking forward to playing my game!

I was blown away by the customer service I received over what was a tiny purchase and potentially user error. Responsive, considerate and dedicated to finding a solution. Seriously, I still can’t believe it. They have some incredible people working there, and a true customer focused approach.

The customer service team for moose toys are fantastic and go above and beyond expectations. Thank you very much

For a large company their customer service is top notch! They quickly sent a missing piece from a toy I purchased at Target.