Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
moomoo.com
Website
moomoo.com
Category
Investments & Wealth
Location
Jersey City, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Nice app BUT missing key features when compared to Moomoo USA
Moomoo Canada is a pretty decent app with some cool features such as easy order placement and free level 2 market data as long as you do at least three (3) transactions in a month. Level 2 data really helps in making an informed trading decision.
I would like to highlight 3 main points that are available to Moomoo USA clients BUT are NOT available for Moomoo Canada clients:
1: There is no bracket order option for Canadians clients, but available for USA clients .
2: Fractional shares are NOT available for Canadian clients, but available for USA clients.
3: The minimum account balance to keep getting level 2 market data is $20,000 whereas it is ONLY $300 for USA clients.
I will update my rating to 5 stars when Moomoo Canada adds these three features for Canadian clients.
AB
Andrew B.
Love the app but I'm still confused on…
Love the app but I'm still confused on how to use my coupons. Wish they helped a little more with using rewards
MB
Matt B.
There is a lot to like but depositing…
There is a lot to like but depositing funds is excruciating. If you are thinking of signing up and you don't have a bank account that will match your name "Exactly" on your moo moo account be aware all deposits into your account will take minimum 4days (not the 5mins they say), 3 days for them to let you know the name doesn't match, then another day or two for them to manually process it (even on the second or third deposit from the same account) Therefore if you see and opportunity and you don't have funds in your account you'll probably miss it.
Response from moomooMay 1, 2025
Dear Matt,
We're truly sorry for the inconvenience you experienced with your deposit. Please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' using Event code M-0030 for any further assistance. Thank you for your feedback and for choosing Moomoo.
BM
Becks M.
I had an issue with money not showing…
I had an issue with money not showing up after three days post being transferred, the customer service after four calls and numerous emails still haven’t resolved why my money isn’t appearing in my account after confirmation that they have received it. The customer services ,suggested that the manager would call me at midnight, crazy. After a week of back and forth I was called by a manager during normal business hours who explained what their concerns were, she was very polite and sorted my issue out within minutes.
Response from moomooMar 11, 2025
Dear valued customer,
Thank you for reaching out and we apologize for any inconvenience it may have caused. Currently, most clients use PayID as a deposit method. If your bank account name is the same as your Moomoo account name, your money will arrive within 5 minutes. If you are using your own bank account transfer, when the system does not fully match personal information, we usually ask customers to provide transfer information to ensure that the funds are transferred from your own bank account. In addition, there is another situation that will affect the successful deposit. Client can only transfer funds from their own bank accounts, any payments from third-party bank accounts will not be deposited into your Moomoo AU account. If client already made the transfer from third-party bank accounts. They will need to provide bank vouchers and relevant information to apply for a refund. In order to better help you solve the problem, please contact our live chat agents via the Moomoo app via: Me > Customer Service> Online Inquiry, Please use Event code 'M-0014' to us, we can better to locate your question and solve it ASAP. Thank you for your support and understanding.
GL
Gl
It was a bit confusing at start in…
It was a bit confusing at start in reward but is getting better.
