moomooMoomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent
Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent
Investments & Wealth · Mt. Laurel, New Jersey
Excellent
Showing 172 reviews with 1 star · Clear filters
Rajesh
UI is only good for basic trading ,For Fst traders or trading spreads the system is not suitable
Response from moomooJun 4, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
Terry T.
I always have a hard time getting in this program, I want to cancel my account
Response from moomooJun 4, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
Blake C.
You kicked me out and won’t let me back in
RG
I had a $8 reward coupon that was said I could use in a trade. I tried purchasing a stock and the coupon never applied. That whole coupon and using it itself is so confusing and not helpful at all. Very disappointed
Response from moomooJun 4, 2026
Hi! Thank you for the feedback & we truly apologize for your experience. To assist you more effectively and provide a proper explanation regarding this matter, we kindly invite you to contact our online customer service team. Our agents will be happy to look into your case and provide the necessary assistance as soon as possible. Thank you for your understanding, and we appreciate the opportunity to resolve this for you.
Gary G.
They restrict to many stocks from purchase (mainly small caps). They will let you buy when the price is high but will restrict you from buying when price is low. Find a better app. You have been warned
Response from moomooJun 4, 2026
Hi! Thank you for the feedback & we truly apologize for your experience. To assist you more effectively and provide a proper explanation regarding this matter, we kindly invite you to contact our online customer service team. Our agents will be happy to look into your case and provide the necessary assistance as soon as possible. Thank you for your understanding, and we appreciate the opportunity to resolve this for you.
H. S.
The items displayed on your website ALL differ from the items I ordered and received. VERY DISAPPOINTING. So no more interested in ALL your promotions. The companies which sell their products are not truthful and deceive customers by displaying something and sending inferior quality products. That is my opinion. Other buyers may think differently.
Est
Moomoo doesn't seem to allow withdrawal of funds....not user friendly!
Response from moomooMay 28, 2026
Dear user, we are sorry for the inconvenience you experienced. Please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' using Event code M-M-0061 for assistance. Thank you for your feedback.
Jilena Cori R.
Absolutely the worst, most corrupt banking experience ever! And that's saying a lot about an industry that loves to obfuscate and confuse. Their promotions are outright lies. "6% cash back" doesn't actually apply to the funds you put in, only the cash, and only if it's between $5000 - $9999. left for 30 days... and 6% annual rate is only given prorated for a month... Customer service will tell you that it's automotic if the money is in the account and you won't find out until you left it there for the 30 days that you have to "activate" the start of the 30 days so it didn't count yet, etc, etc, ...no one will give you a straight answer. Horribly unethical place. Save yourself the trouble.
Response from moomooJul 14, 2026
Dear customer, we sincerely apologize that your experience didn’t match your expectations. Please contact us via APP- "Me" - "Customer Service" and we will give you a satisfactory answer. Please use Event code 'M-0072' to us, we can better to locate your question and solve it ASAP.