moomooReviews of moomoo.com

App provided helpful insights and is relatively easy to use for buying and selling stocks, options etc, but once you try to liquidate or transfer assets it is an absolute nightmare. Been trying to move some assets January and every time I things is finally complete they keeps asking for more personal information (to verify). I had the brokerage firm I am moving assets to reach and they were told we have an email template that needs to me completed and the industry standard asset transfer paper would not be accepted. This experience has really soured what was otherwise a positive experience with Moomoo.

App difficult to navigate. In Canada at least, moomoo is just lipstick on an Interactive Brokers account but twice as complicated because you have to go through two processes, one for moomoo and one for IB. Closed my account as soon as that was obvious. Chat support is generic and not very helpful. Update: trustpilot coerced me to submit moomoo account information, otherwise they’d remove my review. After I did so, moomoo called me multiple times asking me to remove my review. I asked if they had fixed the problem and if not, no. And then I hung up. Sheesh. This whole platform stinks. Can’t leave a review of anything without both trustpilot and the business harassing you and invading your privacy.

I recently joined Moomoo and money for a promotion they had running to receive partial stock shares just for joining and depositing. After 3 weeks and multiple contacts to a rude staff... I never received any shares. The account will be closed.

After opening an account with SGD100 I later found without any trading, it was left with only $70/=. Later on when I tried to trade which didn't go through, my funds became only $30. This kind of disappearing trick was brought to the attention of a representative who didn't do anything. So I would won't recommend putting money in for trading.

🛑 warning ⚠️ Big Scam 🛑 If you lose her forget your phone number you lose access to your account and everything in it. When it works it's okay slow to take the money out but still okay.