moomooMoomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent
Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent
Investments & Wealth · Mt. Laurel, New Jersey
Excellent
Showing 61 reviews with 3 stars · Clear filters
James T.
This a lot of times seems more like a video game, than a trading platform. Promotions and bonuses are not transparent.
Response from moomooJul 2, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
Shanu
The customer service staff are knowledgeable and polite. Easy access to a real person at Moomoo is most helpful. However, the mobile app, nor the website layout is sufficiently user-friendly, which is the main reason for my 3-star rating.
Jason
It is difficult and too complicated to navigate on the website or statement, to see any new trading conducted, unrealized and realized portfolio profits/ losses, cash position (for multiple currencies).
Response from moomooJun 1, 2026
Thank you for your support and feedback, and we apologize for the inconvenience. Your opinion is very important to us and we have forwarded your feedback to the relevant teams for further evaluation. We are committed to providing a satisfying sense of experience for our users and your feedback will help improve our products and services. Thank you for your support and have a great day!
Martin H.
I ended up leaving moomoo mainly because of too many stocks show up as tradable until you actually try to place an order, only to find out they aren't available to buy. It would help a lot if they added a clear icon or label on restricted tickers the same they already do for 24hr, margins USA, etc. that way people don't spend time researching entries and fundamentals for stocks they can't even trade. I also think having open orders visible directly from the chart/trade screen would make the platform smoother instead of needing to jump between pages. For me, the biggest issue was how limited the platform felt in terms of what assets you're allowed to buy. I've had a better experience with Bitci Stack Asset investment platform so far, withdrawals have been fast, fees are reasonable, and returns have been more consistent for my style of trading.
Response from moomooJun 4, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
Lee
I like seeing my trade data and performance in one click but failed to further understand the services offered to me like points, cash reward.
Damian
Restricted purchase on some US shares
Ng Sheue Y.
Although it has many features, i find some of the items quite confusing and difficult to navigate
Response from moomooJun 1, 2026
Dear customer, we sincerely apologize that your experience didn’t match your expectations. In order to better help you solve the problem, please contact our live chat agents through the Moomoo app via Me > Customer Service, we will follow up your issues.
PIRAVINRAJ A.
LIKE-IT SHOWS LIVE DATAS AND HAVE ALMOST EVERY STOCK. DISLIKE-STOCKS ARE ALL OVER.THEY SHOULD HAVE A CLEAR PORTFOLIO OF ALL STOCKS CUSTOMER INVESTED IN 1 PAGE
Response from moomooJun 1, 2026
Thank you for taking the time to provide your feedback. we are so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations. We'd like to know more about the issues and help sort them out. Please contact us via APP- 'Me' - 'Customer Service' and we will give you a satisfactory answer. Please use Event code 'M-0065' to us, we can better to locate your question and solve it ASAP. Thank you for your support and understanding.