Luís M.
Good
Good, some moomoo engine improvements

Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent

Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent

Investments & Wealth · Mt. Laurel, New Jersey
Excellent
Showing 61 reviews with 3 stars · Clear filters
Luís M.
Good, some moomoo engine improvements
Joshua R.
Overall OK experience though I find the phone application to messy and almost not functional for me (frustrating). Computer application is way too limited - should carry at least similar functionality to mobile app.
CommonCents
Good for learning. Bad for restricted tickers, and other shenanigans. Or money dissapearing in the night. Good luck y'all 🤞
Response from moomooJul 23, 2026
Dear user, we are sorry for the inconvenience you experienced. Please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' using Event code M-0076 for assistance. Thank you for your feedback.
TLD
- Sometimes the Email notifications with detailed stock purchase are not sent to me. - Difficult to read transactoin records.
Response from moomooJul 16, 2026
Dear user, Thank you for your feedback. We're sorry for the inconvenience regarding email notifications and transaction record readability. Your input has been noted and our team is working to improve both areas.For further assistance, please contact us via Moomoo App: 'Me' - 'Customer Service' - 'Online Inquiry'. Thank you for your feedback.
conor
customer support is very poor, the agent barely knew the answers to most of my questions and when they said they'd get back to me, they never did (months ago) App is pretty decent and works on linux, a bit dissapointing there is no web app.
Response from moomooJul 16, 2026
Dear user, We're sorry for the inconvenience you experienced, for more thorough assistance, please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' and type 'agent', and use Event code M-0074 for priority support from our live agents. Regarding the web app, you can access it here: https://www.moomoo.com/au/download/
Eric J.
I like the layout and it looks nice. Their account layout is nice also but once you need to do something, it takes so many clicks to get to where you are going and then it just as many clicks to get back to your account page. Even on the account page when you click on a holding, it just has a pop out instead of a dedicated page which is annoying. Overall not bad, but Fidelity, Swaab are much cleaner and easier to navigate.
Chuck M.
Site is difficult to find various items such as existing orders balance etc. Home page is too cluttered to satisfy most peoples likes.
Haiming
The interface is not friendly. Specifically, the desktop computer interface.