moomooReviews of moomoo.com

Well i have small investments here and another company and comparing the listing and all the auction aspects right now with Moomoo I totaled my deposits and seeing my balance is not correct im still reviewing why my funds are not all there..I do understand stocks go up and down..but its like 700.00 short on my balance sheet..im concerned about this and im looking this..at this exact time its not clear and im waiting and studying these questions..

I find the interface cumbersome and confusing. It is very hard to get the information I am looking for and have had to call customer service several times just to find things

Moomoo has much to offer but, hasn’t taken the time to leverage its technology. It doesn’t provide the true trader tools which could make it outstanding. It MUST develop its on chart trading with TP/SL. It doesn’t have it in TradingView or its own charts. Its pricing can be different between the option chain, quote summary and trade window. You can’t tell where the most accurate price is and the trading pane is often delayed. Considering the level of tech MooMoo provides, this is very basic and major. Last major issue is futures trading. You provide predictive but not futures? This tells you who you want as clients. There are some other minor issues that set the top platforms apart, providing MOC/MOO data, providing short interest and DTC in the quote summary, providing a plus sign to add a ticker direct into watchlist without going to a watch screen. Final two, ticker count down on the scale and halt/resume counter. If MooMoo would focus on these, especially the chart trading and execution, it could become a top tier platform. Without it, it is just another Robinhood knockoff. I am giving them time but, not moving my main accounts here until.

I wish my experience with Moomoo was better given all the advertising they do on YouTube. I’ll go through the pros and cons. Cons: - Online support isn’t great. On the mobile and desktop app, you’re only able to speak to their AI bot. For quick inquiries, that’s not terrible, as long as you’re able to request a human—but you’re not! If you request to, the AI hallucinates and says a human agent is on their way. But that’s not true. And the AI hallucinates more than it should. It frustrated me when I wanted to get help finding my free 30 stocks promo. So I had to go to their site and start live chat there. But of course, you’re greeted by an AI. I requested to talk to a human and it connected me immediately to someone. They never told me their name and it seems like all of their agents use the same generic picture of a middle aged blonde white woman. This agent was no help and said my account didn’t have the promo and that they would contact me, but in reality, it did. Whether the photo of that woman is a stock photo, AI, or a real person who works for them is unknown to me. I haven’t checked. Another time, I had to contact them to ask why my money from selling stocks on Friday @ 10:30 AM EST wasn’t available on Monday @ 2PM EST. The automatic AI bot told me I had to wait until Tuesday due to T+1, which is not correct. Then the human agent (with the same profile pic, despite this being at 2PM and the first inquiry about the promo being at 2AM) said I had to wait until Monday at 4PM ET. That did actually end up being correct, but it’s still annoying the AI got it wrong. And having actual funds able to be withdrawn takes longer than it should. - No actual website with a dashboard. You either use the mobile app OR the desktop app. The website exists obviously, but you can’t do anything besides open an account or deposit funds. Other brokerages have this feature. - It’s hard to find many things. For example, I was stuck finding where to draw my free 30 stocks as part of a promotion (deposit at least 8,000 CAD). I apparently needed to go to “Me > My Rewards,” but there was no “Me” page to go to. I only ended up finding it because there was a link to it in my notifications feed. You’ll find that trying to modify your actual account/profile is nearly impossible on the mobile app. - Not necessarily a “con,” but a lot of their video advertisements on YouTube use generative AI, usually of someone talking, and it looks very unnatural. You can tell it’s AI right away and it automatically makes me distrust them. Use real humans or other forms of advertising. You don’t want to seem distrustful when you’re offering a service responsible for people’s money. And this isn’t about the ethics of AI, it’s about the user experience. Pros: - UI on the mobile app and desktop is a bit overwhelming for casual investors but useful for traders. You get live stock prices updated multiple times a second, news, charts, options, etc. But even then, it’s a bit over the top for what you’re actually able to do. - Good selection of deposit options (at least for Canadians) — Interac, Bill Payment, EFT, Wire. - No FX fee when converting between USD and CAD. Very useful. In conclusion, I wouldn’t use Moomoo. If you’re just a casual investor, use Wealthsimple or Questrade. For more advanced stuff, use IBKR. They don’t have to use Ai for everything, at least.

interface is complicated - not sure how to orgaize all you offer but i can figure it out on a quick app open so I end up usually just using robbinghood

Deposits on Moomoo can take anywhere from 1–5 business days depending on the method, which is far too slow for an active trading platform. The app often shows deposits as “pending” for long periods with no meaningful updates or transparency about where the funds are in the process. ACH bank transfers are especially slow and need drastic improvement. When you compare this to platforms like Kraken which offers instant transfer from linked accounts or direct debit from linked accounts on available balance. I am astonished that in present technological age with alternative available MooMoo is still struck in stone ages.

I like the clean simplicity of Schwabs site. I find moomoo messy and don't like to use it. I do all my trades on schwab.

两个层面 我觉得操作这些还行的 但是你们签到拿到的points也太低了吧，我要拿个moomoo的衣服我要等多久，能不能优化一下 我虽然体量不高但也不低吧 一件衣服这么难拿