moodylensesReviews of moodylenses.com

Response from moodylensesJul 4, 2026

Vivs, thank you for your continued support and for sharing your honest feedback. We're sorry the tracking updates have felt slow. International tracking can sometimes pause while the parcel is in transit, but we understand how the excitement to received the parcel while you're waiting. Please contact our customer support if you need more assistance :)

Response from moodylensesJul 4, 2026

Joohyun, thank you for taking the time to leave us a review! We're so glad to hear you're enjoying your lenses😊 We really appreciate your support and hope to see you again soon💚

Response from moodylensesMar 21, 2026

Hi Gigi, appreciate you sharing this, glad to hear the overall experience has been a good one^^ Thanks as well for pointing out the labeling and fee feedback. That’s really useful, especially for shipments to the US, and we’ll make sure it’s passed along to the team for review.

Response from moodylensesMar 21, 2026

Hi Sherlyn, thank you for the love and for sharing this suggestion. We understand the interest in having more 6-month options, especially for some of the more popular shades. We’ll definitely pass this to the team as we work on expanding the range :D

Response from moodylensesMar 21, 2026

Hi Aubrielle, thanks for sharing your order number here. It looks like your order was already delivered on 12 March' could you kindly check if it has been received? Your tracking number is SF6047336388764, and you can view the details here: https://tms.trackmeeasy.com/home?language=EN If you need more assistance, feel free to reach out to us on WhatsApp (number on our Contact Us page) and we’ll help check this with you :)

Response from moodylensesFeb 8, 2026

Thank you for sharing this, Anny, we’re sincerely apologize for the lack of updates and the slow email response. There has been a surge of inquiries recently, which caused delays on our side. To help you , you can also reach us on WhatsApp through the link on our Contact Us page. Our team can check your order status and make sure you're updated properly. We appreciate your patience, and we’ll get this sorted for you.

Response from moodylensesJan 8, 2026

Hi Myo, thank you for sticking with us all these years, it really means a lot💕 We’re genuinely sorry about the long wait during the 11.11 sale, but we appreciate your understanding and your thoughtful note. Your feedback has been shared internally, and it helps us do better. We’re really glad to have you as part of the Moody community and can’t wait for you to enjoy more lenses ahead.

Response from moodylensesJan 3, 2026

Hi Inae, thank you for sharing this, really appreciate the thoughtful note. Eye color can definitely affect how shades show up, so that’s totally understandable. Glad to hear everything else arrived as expected, and it truly means a lot knowing you’d shop with us again. Thanks for being part of our community^^