Montgomery'sReviews of montgomerys.com

Excellent customer service ! Truly enjoyed the experience!

Beautiful store-pleasant staff-pleased with purchases I have made

Update: There was a very quick response to my review and my problem was resolved in just a few hours. I received a phone call from the sales associate with an adjustment to the price and a few hours later had a follow up call from Matt. I am very impressed at how quickly they responded to my review. This tells me that Montgomery's is very concerned about their customers and only wants true customer satisfaction. I would feel confident in referring others there to buy furniture and will be making future purchases from Montgomery's as well. Previous review: I would rate the transaction as average. The barstools I purchased were listed online for $399 but when the salesperson entered the number it came up as $419 per stool. I showed her the picture online that said they were on the website as $399 but was still charged $419 per stool and she told me she would check with the manager to see if a credit could be issued for the difference. I did do this transaction over the phone since I was not in town on Black Friday and wanted the special they were offering that day, so that is some of the problem maybe...anyway...I have texted her a couple times asking her if the manager was able to give her an answer about the difference in price and to see if I could receive a credit for the stools but she has not responded. SO with that being said it isn't a ton of money but still feel as if the online price should be honored and I should be given a credit for the amount.

Very helpful sales staff; beautiful chair. Love this store!

I live over an hour from the Watertown store. I called and the staff sent me numerous pictures of what they had which was so accommodating. Very professional and outstanding customer service!

Loved the expertise of the salesperson (Wanda) who helped us initially. Thank you!

We loved working with Marissa at Montgomery’s in Madison.

Montgomery’s offered us a wide variety choices for furniture in look, style, and price range. I appreciated the thoroughness and ability to see the furniture in my own space before I ordered it.