Montgomery'sReviews of montgomerys.com

I really like the furniture at Montgomery's and feel good about the asthetic advice from the design team. However, I feel like two things could improve: 1) When there are several selections to make, the designer should discuss the pros and cons of each option. For example, what are the pros and cons of the fabrics, attached cushions vs. detached cushions, etc.? 2) There could be a quicker turn around time on orders. It seems like there's a gap from when you place the order with the designer and pay and when you get notified that the order has been placed with the company. Why does it take so many days when the designer has all the information? Nothing I've bought there is cheap and I'd like to say the more expensive cost is worth the design help, but I feel like the designers could use some more training or oversight to ensure the customer is getting great service. It's a little lacking.

All was good. Thank you for the time and assistance Abby!

Good service and helped us find exactly what we were looking for. Also compared 2 sales for us and offered the best price which we appreciated.

Very knowledgeable, helpful and personable salesperson. Ditto for the delivery men. I bought 6 dining room chairs which I am happy with. The one I use the most creaks a lot. I don't know if Montgomery's is willing to take a look at it or not. I'd try to grease the chair, but can't tell where the squeaks are coming from. Not sure what to do about that.

Sara did a great job taking care or us. She gave us time to look on our own but was close by to answer questions. Helped us pick fabrics. She is great with colors. The only reason I did not give 5 stars was because of the prices. I feel like Montgomerys prices are a little high. If it wasn't for Sara we would have probably bought somewhere else but the service at other stores in this town is terrible.

I had a problem with one of the pieces I bought, but Carmen and Jimmy reacted quickly to resolve the issue. I am very impressed with Montgomery's commitment to make things right. I choose the right company to help me furnish my new home.