MontessorigenerationReviews of montessorigeneration.com

I ordered products for two of my grandchildren on December 6 which I thought was plenty of time to receive them by Christmas. I received one product last week and I can’t rate it because I will be giving it to my grandson today. The other three products I ordered are still not here. It’s Christmas Eve and I will be going to our celebration without those gifts for two of my grandchildren. The gifts that I didn’t receive were coming from China! I never would have ordered if I thought any of the products were coming from China. I’m tracking that package and the timeline has not moved since 17 December. Needless to say, I’m very disappointed.

I ordered on December 3 and have nothing as of 12/23. I will never order from them again and will encourage other not to also,

I have ordered from this company in the past and been happy with the product. However, I ordered Christmas gifts on December 1, still waiting. I’ve been tracking it and it stalled at a facility on 12/15. Been emailing company, with no response. So, just ordered similar items from Amazon. Arriving tomorrow.

I ordered a toy and a book for each of my grandsons. One arrived fine and was good quality. The other was shipped to the wrong address and returned, with no notice to me. When I contacted them, they told me they would send an invoice for the new shipping and resend it. Never happened. I sent five emails over four weeks, submitted a contact us form, and even tried to reach them via Instagram. No response. Customer service is horrible.

Ok so two orders delivered and all went well and happy with the quality of the products received. The low stars is for the third order apparently shipped on the 2 December but not received to date and no tracking number in the system. Ok this can happen but try getting someone to contact you from this company with some sort of resolution is impossible. I have sent multiple emails and apart from the first reply that promised resolution nothing, i am well and truely being avoided. Very disappointed Christmas presents need to be replaced and now i have to follow up getting my money back with my credit facility.

Absolutely horrible shipping and communication regarding the tracking of packages. I was beginning to think the company was a scam. Finally received both packages in good shape. Toys are interesting although I doubt I will purchase from this company again as a result of the crazy shipping time and confusing “tracking” method they use.

This is admittedly our first order with them, but I can’t say we will order from them again. We received the product for our 18 month old. It was a felt Christmas tree with stick on ornaments. The ornaments had Velcro just hot glued on. It arrived with the Velcro tabs loose or fallen off already. Many more came off over the next few weeks. These Velcro tabs are terrible choking hazards. In this world, a poorly manufactured product is not that uncommon. When I reached out to request a refund, I expected a simple process since they advertise “easy returns - no questions asked” on their landing page. After 2 days, they responded asking for pictures/proof and stating that they would let me know the next steps we could take after that. Not easy, definitely questions asked. To add to that, I figured that certainly I couldn’t be the only person experiencing this since it is just hot glue on felt. So I go to look at other reviews. Checking out the 1, 2, and 3 star reviews and they are all either neutral or positive. No negative experience or criticism. So, while I can’t prove it, that certainly is a lot of evidence that they are also curating reviews and keeping negative feedback out of public view. While I know that is their right on their own website, it is a terrible breach of trust!

I have high hopes that the toys I ordered on November 20th will be well worth the wait for my grandkids. It is now December 10th and I don’t have anything yet, and not sure when they will be coming ( they appear to be in NJ as of today). So right now I would hesitate to order again in the future