Redefining Modern Luxury with Exquisite Art. Elevate your space with hand-painted original paintings, transforming your house into a breathtaking gallery-like space. Discover captivating landscapes, vibrant abstracts, and more at MontCarta.
MontCarta (montcarta.com) has 69 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
montcarta.com
Website
montcarta.com
Category
Painting & Paper
Location
Frederick, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 9% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Great customer service! The painting is beautiful!
EL
Earl L.
The lily pond artists did an amazing jobd was…
The artists did an amazing job and was happy with the results. Will be ordering more in the future
Wondering if you could copy a photo of a landscape and reproduce as a painting? Much appreciated of your outstanding work.
AM
Alice M.
The print was everything and more I…
The print was everything and more I could’ve expected just beautiful.
RK
Richard K.
Aside from the beautiful artwork
Aside from the beautiful artwork, MontCarta and staff provided superb communication throughout the process from order to delivery. The paintings arrived in perfect condition, securely crated. Would definitely order again. Recommended to our friends and family.
MP
Michele P.
PROSPECTIVE CUSTOMERS BEWARE
I ordered and fully paid ($183.30) for a canvas without a colored frame as depicted in the advertisement on May 21, 2026. When I received the proof, the color had much less blue and I discovered the canvas was not coming with a inexpensive basic stretch bar which is customary. I contacted the company because trying to stretch the canvas as lay person would be disastrous and the painting would likely crack. They tried to charge me an additional $166.28 for a stretch bar. I declined and have asked SIX times in writing to cancel my order. Each time their AI response includes irrelevant nonsense. They have had for the last 14 days my money, the canvas, and I merely receive AI emails daily. This company is at best inefficient or a nefarious fraud. Either way prospective buyers beware.
Response from MontCartaJun 6, 2026
Dear Michele,
Thank you for your message. We are sorry to hear that this painting did not meet your expectations. Please allow me to clarify a few important points regarding your order.
First, you purchased a rolled canvas (unframed). This information was clearly stated in your order confirmation. We have sent you a screenshot of the order details for your reference. As a rolled canvas, it can only be shipped in a rolled format. Before shipping, the canvas is carefully rolled and placed inside a sturdy art tube for delivery. This is standard industry practice, and our website includes instructions regarding the packaging of rolled canvases.
Second, regarding the stretching/mounting service: You requested that the canvas be stretched. Since you purchased a roll of canvas, providing a stretching service requires an additional fee. Therefore, this charge is not being imposed without cause. We have been actively working to resolve this matter for you, and our responses are directly related to your order and request. These responses are by no means irrelevant or meaningless.
Third, regarding the artwork itself: In all your communications with us, you did not point out any specific aspects of the painting that you were dissatisfied with. If you would like the artist to adjust any areas, please let us know—our artists are more than happy to make revisions for you.
Fourth, your painting will be completely dry before any further processing. The rolled canvas will be carefully rolled and placed into a professional art tube. You need not worry about cracking or damage—we have extensive experience shipping rolled canvases worldwide and take every precaution to ensure safe delivery.
Fifth, every response you receive is written by a real customer service representative, not by artificial intelligence. We have always communicated with you directly and sincerely; we are by no means a fraudulent company. MontCarta has been in operation for 13 years, providing custom hand-painted oil paintings to over 35,000 customers. We are a legitimate and compliant company with absolutely no history of fraud.
We have always been committed to resolving this matter for you and have made concrete efforts to do so—including offering an additional discount on our canvas stretching service.
If you have any questions, please contact us promptly at [email protected].
Sincerely，
MontCarta
EG
Earthy_girl
It's exactly like I imagined it to be
It's exactly like I imagined it to be. I'm happy with my purchase. Customer service was helpful and responsive as well, thank you.
SS
Steve S.
The process is easy and I'm very happy.
The process is easy and I'm very happy.
LI
Libby
Detail oriented and beautiful
Detail oriented and beautiful. They communicated before shipping asking is any changes needed to be made to the final hand painted product. Shipping after was a couple days.
