László Gábor K.
Scam
Scam! Do not order!

home is listed under Home Goods Stores.
home (montaviohome.com) has 13 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Claim this listing13 approved reviews, newest moderated first
László Gábor K.
Scam! Do not order!
JY
Order placed Sep1. Order confirmed but still no delivery, status says is shipping. Email enquiry per website to be replied within 48 hours but no response. This is a scam!
Jaydine
Order not received placed on 13 august 26 money taken from my account 14 august 26 informed was shipped on the 23 august no tracking since no tracking info not responding to emails no communication it is now 3 october no light fittings sent but money has been taken ABSOLUTLY DISCUSTING NO STARS!!!
Geeeeeee
This is a scam site zero stars. Do not buy from the website. I purchased using PayPal and raised a dispute. Montavio sent me some junk in the post to make it look like they fulfilled my order. Now it looks like PayPal are going to resolve in their favour. I'm not surprised that scammers like this exist, but I am surprised that PayPal facilitate them.
Marc W.
Absolute scam. The products dont exist, have fake positive reviews and bots. They stole HUNDREDS of dollars from me for products that never existed. Avoid and report these scammers.
Olivier C.
Order done end of July... Never received any package... Wrote a few times to their official email address... No answers, no communication at all :(
Théophile Xavier P.
NEVER ORDER ON THIS WEBSITE. THIS IS A SCAM!!! Similar to the other reviews posted in the last month, I experienced the same scam. I placed an order on July 29, but nothing got delivered since then, and the shared tracking system shows no movement at all. After a first email on August 11, I received a first and unique answer from them saying the parcel would arrive. But nothing came. I sent another email on August 19. No answer this time. I am reading the other reviews, and the Montavio team dares to answer these reviews on Trustpilot, while not answering emails directly sent by scammed customers to the email address they share. There is no need to answer here. Just refund my order, as requested per email with my order reference!!! DO NOT ORDER ON THIS WEBSITE EVER!!!!
Beatrice
I have ordered a shipment on July 21. So far, nothing received. On a first email on August 3rd, I got a reply it had been shipped and were arriving soon. But no, nothing, no updates, no further replies on my follow-up emails. Behaviour of a scam company, I can only redommend not to buy here. Update: I had paid with Paypal and raised a dispute. This has now been decided in my favour. Thank you Paypal for getting me my money back!
Response from homeAug 28, 2026
Hi Beatrice, I'm really sorry for the delay and for the lack of follow-up on your emails, that's not the experience we want anyone to have, and I understand why this feels concerning. We want to reassure you that Montavio Home is a real, registered company, Montavio Group Int LLC, registered in Wyoming, USA, and we're not a scam operation. That said, a 5-week wait with no updates is a genuine problem, and we'd like to make this right. Could you please contact us directly at [email protected] with your order number? We'll investigate both the shipping delay and why your follow-up emails weren't answered, and get this resolved for you as quickly as possible. Thank you for your patience, and again, apologies for the experience so far. Best regards, Montavio Home Support