Marissa G.
Plug and Play Desktop Laser
Just received my new laser and set it up. Setup was a breeze, by the way. Pretty much Plug and Play. However, the device was not automatically detected by Lightburn software. I contacted Montport's Customer Service for assistance. The response was quick, and the issue was promptly resolved. I only had to change one setting in Lightburn, and the laser is cutting materials like butter. So happy with my purchase.
Response from Monport LaserAug 27, 2026
We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving! — Monport Support Team