Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems reviews

Showing 49 reviews with 4 stars · Clear filters

Frank G.
Feb 1, 2020
I showed up for my appointment
I showed up for my appointment, only to find that I didn't have one. I couldn't make up a time like 1:20. Turns out that isn't even a time the technician offers. Maybe the person who "scheduled" my time needs one of the devices that was installed in my vehicle? Apparently it wasn't the first time customers have shown up after being given a time by the call center only to find the technician had no record. He was great and got me in touch with the right people to get things taken care of that day. He was very professional and courteous.
Response from Monitech Ignition Interlock SystemsFeb 14, 2020
Thank you for taking the time to let us know about your experiences. We are deeply sorry for the mistake with your original appointment. However, we’re thrilled to hear that our Durham, NC tech was able to take such good care of you. It is important to us that we provide our clients with exceptional customer service, because you chose us to be your interlock provider. We have forwarded your review to our Monitech management team to share with that location.
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James B.
Sep 13, 2019
I felt that the service was great
I felt that the service was great! He just didn't have the time to show me on sentence to sentence steps, but some things you need to learn on your own anyway.
Response from Monitech Ignition Interlock SystemsSep 16, 2019
We are so grateful for your kind words. Thanks for sharing your review with us and the community, James.
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Hassan J.
Aug 9, 2019
Good customer service!
Good customer service!
Response from Monitech Ignition Interlock SystemsAug 14, 2019
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
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Terri C.
Jul 24, 2019
Life changer
It was really tough at first. I actually wanted to throw the thing out the window because I was not blowing hard enough or humming . The more I used it the more I enjoyed and appreciated the opportunity it was giving me to better my life.. Thanks Monitech!!!
Response from Monitech Ignition Interlock SystemsJul 24, 2019
LifeSafer recognizes how difficult and certainly not fun this program can be, however we are grateful that you chose us to be on this journey with you, and we will be here for you every step of the way.
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Donald D.
Jun 28, 2019
Took a little while longer to install…
Took a little while longer to install due to a bad wiring harness monitect fault
Response from Monitech Ignition Interlock SystemsJul 5, 2019
We appreciate you taking the time to provide us with honest feedback. We are always striving to become better for our customers, and your feedback helps us to best understand how.
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Edward T.
May 24, 2019
I think that you need to get rid of the…
I think that you need to get rid of the "ride checks" I understand why they are there but they are: Distractive Dangerous Not really needed Just my two cents worth Ed Twardy
Response from Monitech Ignition Interlock SystemsMay 28, 2019
We understand, but our interlock devices are in accordance with the required state regulations. Thanks for the feedback!
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Randy M.
Jun 1, 2016
first encounter, scheduling time to have interlock device insta
Very pleasant phone conversation, very helpful, answered all my questions and was able to give me the date and time I requested.
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Jonathan
Apr 26, 2016
Quick and easy
I was in and out in an hour .
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