Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 493 reviews with 5 stars · Clear filters
aron E.
Ms. Brenda helped me out and her patients was awesome just super last week and this week helping me get to the bottom of things I wish I could give her a 10 star!!!Yall need more help like her!!!
Response from Monitech Ignition Interlock SystemsAug 19, 2026
It’s great to hear that Brenda was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Mekkel H.
Oh my goodness I wish I would have got the agent's name. She was absolutely as helpful as she could be. Super sweet! I think this is the first time I've ever called monitech that I left the conversation with a smile.
Response from Monitech Ignition Interlock SystemsAug 19, 2026
We really appreciate you taking the time to highlight Brenda. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
CELEUCO V.
Great service
Response from Monitech Ignition Interlock SystemsAug 17, 2026
We’re thrilled to hear that Nadia provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
LadyWorkHorse
The kind representative I talked to helped me without judgement and treated me with respect. This is the first person I’ve talked to in your call center that’s treated me like a human, and your other representatives should take notes from her.
Response from Monitech Ignition Interlock SystemsAug 11, 2026
Thank you for sharing such kind words about Krystal. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
AH
It was very informative.
Response from Monitech Ignition Interlock SystemsAug 11, 2026
We truly appreciate you highlighting Joshua. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Brandon B.
The manager there is great
Response from Monitech Ignition Interlock SystemsAug 10, 2026
We’re so glad you had a great experience with Ric. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Dennis C.
My daughter went to Lifesafer on Atlantic Springs Road in Raleigh, NC Friday 08/07/2026 for an interlock install. The agent was extremely friendly and helpful even helping her find a service center in western NC she could use until she returned to Raleigh. The waiting area was clean and the install went well. 5 stars!
Response from Monitech Ignition Interlock SystemsAug 11, 2026
We truly appreciate your kind words about the Raleigh, NC Monitech location and our agent, May. Our technicians and agents work hard to support our customers, and we will make sure your feedback is passed along to the teams!
DEXTER D.
Its ok the only thing about this it’s tell me I him loud or something it’s locked me out on a such day I definitely don’t like that.I have to paying $75 dollars I really don’t like that at all it’s ok but it’s not ok
Response from Monitech Ignition Interlock SystemsAug 10, 2026
We appreciate your feedback. While device settings are set by state regulations, our team works hard to train clients so they feel confident using the interlock. We continuously test devices ourselves to understand the experience better, and feedback like yours helps us improve our support and training resources.