Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 493 reviews with 5 stars · Clear filters
Angela M.
Very helpful and personable
Response from Monitech Ignition Interlock SystemsMar 29, 2022
Thank you for taking the time to share your experience with Carmen! She will be pleased to know her exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Carmen was able to make you feel this way!
Sai S.
Great service !
Response from Monitech Ignition Interlock SystemsMar 22, 2022
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
Kerry S.
Martha Lopez was very helpful and patient. She searched for available appointments for me in a number of cities to make sure I could get an interlock installed before my court date. Her communication skills were excellent, kind and professional. Thank you Martha for giving me relief.
Response from Monitech Ignition Interlock SystemsMar 17, 2022
Thank you for taking the time to share your experience with our Monitech Customer Support Expert, Martha. I have forwarded your review to our management team to recognize their outstanding service!
fran G.
I wanted to say that dealing with Ms Tawanda was such a pleasant experience. She was so friendly and professional yet so helpful to complete my request. I believe that Ms. Tawanda is an absolute asset to your company. Thank you for hiring someone so special. Fran Gruenfelder
Response from Monitech Ignition Interlock SystemsMar 17, 2022
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate your taking the time to compliment Tawanda today. We’ll be sure to pass along your kind words.
Hannah
I had the pleasure of Mrs.Tawanda Rozier helping me today she was so very easy to work with and had alot of helpful information to make things seem easier than they would be I appreciate her great vibe and light on the situation!
Response from Monitech Ignition Interlock SystemsMar 9, 2022
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Tawanda. We will make sure to let them know they are doing a great job!
Rodshoin L.
My experience was great and thanks for the appointment, putting me on the right track.
Response from Monitech Ignition Interlock SystemsMar 9, 2022
Thank you for taking the time to share your experience with Tawana! She will be pleased to know her exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Tawana was able to make you feel this way!
Monica N.
I spoke with Tawana today to schedule my appointment. She was very knowledgeable and her customer service was EXCELLENT!
Response from Monitech Ignition Interlock SystemsFeb 9, 2022
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate your taking the time to compliment Tawana today. We’ll be sure to pass along your kind words.
Radically W.
I spoke with Tawanda Rozier, she has excellent customer service skills. She did a fantastic job handling my need. I highly recommend working with her. I probably would have called around for more quotes if her service was anything below excellent. And it was excellent! Thank you for making this unnerving circumstance that much more bearable!
Response from Monitech Ignition Interlock SystemsFeb 1, 2022
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Tawanda, went so well. I have forwarded your review to our management team to recognize their outstanding service!