Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems reviews

Showing 493 reviews with 5 stars · Clear filters

Sam I A.
Jan 4, 2023
Customer service during the initial…
Customer service during the initial call was great by Carmen Ortiz. Installation was fast and friendly, the tech explained everything and made sure all my questions were answered. My follow up visit was just as easy - reference number: 9851284
Response from Monitech Ignition Interlock SystemsJan 5, 2023
We’re thrilled to hear that Carmen and our South Raleigh, NC technician gave you the stellar service experience Monitech strives to provide all our clients! We appreciate the time you took to leave this review. We’ll be sure to pass along your thoughtful words.
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Lara D.
Dec 12, 2022
I was lucky enough to speak with…
I was lucky enough to speak with Tawana, she was very professional, helpful, and knowledgeable, not to mention very friendly!! She was able to give me all the information I needed and answered all my questions - very pleasant experience!
Response from Monitech Ignition Interlock SystemsDec 12, 2022
Thank you for taking the time to share your experience with our Monitech Customer Support Expert, Tawana. I have forwarded your review to our management team to recognize their excellent service!
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Jason R.
Nov 29, 2022
Tawanda was a real help
Tawanda was a real help. I've been dreading making this phone call because I figured I'd be on hold forever but it only took just a few minutes!
Response from Monitech Ignition Interlock SystemsNov 30, 2022
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Tawanda. We will make sure to let them know they are doing a great job!
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Rachel J.
Nov 22, 2022
Great Customer Service Representative
After Customers Service quickly down hill from there.
Response from Monitech Ignition Interlock SystemsNov 23, 2022
Thank you for taking valuable time out of your day to leave such wonderful feedback for Tawanda! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us and the Monitech community. We will make sure to let them know they are doing a wonderful job!
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Asia H.
Nov 18, 2022
Outstanding service from Mrs. Tawana!
Mrs. Tawana was amazing, answered all my questions, and got me set up very quickly. I’d recommend her to everybody that needed this service!
Response from Monitech Ignition Interlock SystemsNov 21, 2022
We’re thrilled to hear that Tawana gave you the stellar service experience Monitech strives to provide all our clients! We appreciate the time you took to leave this review. We’ll be sure to pass along your thoughtful words.
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Moses L.
Nov 17, 2022
THIS AGENT IS EXEMPLARY!!
THIS AGENT IS EXEMPLARY!!! Extremely professional yet friendly. Extremely knowledgeable yet explained with ease! I wasn’t talking to a representative, I felt like I was talking to my auntie! Being nervous going through this experience for the first time, she provided me with all the tips and comfort in this journey!!!
Response from Monitech Ignition Interlock SystemsNov 17, 2022
Thank you for taking the time to share your experience with our Monitech Customer Support Expert, Tawana. I have forwarded your review to our management team to recognize their excellent service!
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Noelle W.
Nov 16, 2022
Jonathan Hunt was a great customer…
Jonathan Hunt was a great customer service representative that helped me quickly by setting an appointment to get an interlock device installed the very next day. Time was definitely winding down but he helped out a lot. I hope the installation is just as amazing. Thanks Jonathan!
Response from Monitech Ignition Interlock SystemsNov 21, 2022
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Jonathan, went so well. I have forwarded your review to our management team to recognize their outstanding service!
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Amenys T.
Nov 4, 2022
My experience with Tawanda Rozier was…
My experience with Tawanda Rozier was absolutely amazing! This is is definitely not an easy step to make and she made the starting process so warming :) Ms Tawanda did not know me not one bit and i just want her to know that she is the true definition of treating people with kindness because you never know what ppl are going through and just words would make someones day all better! We need more customer service like her!!
Response from Monitech Ignition Interlock SystemsNov 9, 2022
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate your taking the time to compliment Tawanda today. We’ll be sure to pass along your kind words.
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