Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 49 reviews with 4 stars · Clear filters
Timothy B.
Everything is very simple
Response from Monitech Ignition Interlock SystemsApr 3, 2026
We’re grateful for your feedback and so happy to know your experience with Monitech has been a positive one. Our team is dedicated to making the interlock program as smooth and stress-free as possible for our customers.
BRITTANY P.
I don’t have a lot of problems with it. The only thing is when it’s around the time to get it serviced it gets harder to blow into the device. But other than that it works and does its job.
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
Thank you for leaving a review. We value your perspective and will use it to keep improving.
CAROL K.
We originally called Monitech on January 7th to schedule an installation appointment. While helpful, the gentleman who answered the 800 number had an accent that was a bit difficult to understand. However, he sent an email confirmation quickly and sent a text the day before our January 13th appointment as a reminder. On the 13th, at the facility, our service tech Alan was helpful and explained everything. Made sure we tested the device before we left the installation facility. Worked with us to schedule the next service appointment.
Response from Monitech Ignition Interlock SystemsJan 15, 2026
We truly appreciate you highlighting Abbas in our call center and Alan at our Arden, NC location. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
JOSEPH W.
Got my appointment changed when I called during non-business hours. During non-business hours is the only time they will actually pick up the phone in about 2 or 3 rings. Carlos fixed me up quickly.
Response from Monitech Ignition Interlock SystemsJan 15, 2026
We’re so glad you had a great experience with Carlos. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
MELISSA D.
Good customer service
Response from Monitech Ignition Interlock SystemsDec 10, 2025
We’re thrilled to hear that Irene provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
LISA M.
Marcus was very polite and it went faster than I expected.
Response from Monitech Ignition Interlock SystemsNov 24, 2025
We truly appreciate your kind words about the Burlington, NC Monitech technician. Our technicians work hard to support our customers, and we will make sure your feedback is passed along to the local team!
Brookelyn M.
The guy that helped me was extremely professional and understanding. The only thing I didn’t like was I had over a 30 minute wait. Other than that, my agent exceeded my expectations and done a great job professionally
Response from Monitech Ignition Interlock SystemsNov 3, 2025
We really appreciate you taking the time to highlight Manny. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Kylie B.
Kiran was very good at helping me set up my appointment and also very patient
Response from Monitech Ignition Interlock SystemsOct 6, 2025
We’re thrilled to hear that Kiran provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.