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Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

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Auto Parts & Wheels
Monitech Ignition Interlock Systems

Monitech Ignition Interlock SystemsReviews of monitechnc.com

3.9770 reviews
Auto Parts & Wheels
215 Southport Drive Suite 400, Morrisville, North Carolina

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Monitech Ignition Interlock Systems3.9

Reviews770 About Contact

Overall score

3.9 out of 5

Average

Average of 770 reviews

Distribution

5★64%
4★6%
3★3%
2★4%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 521-4246
monitechnc.com
[email protected]
215 Southport Drive Suite 400Morrisville, NC 27560

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About Monitech Ignition Interlock Systems

Monitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.

Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: monitechnc.com
Website: monitechnc.com
Category: Auto Parts & Wheels
Location: Morrisville, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Monitech Ignition Interlock Systems reviews

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Cmichem
May 10, 2024
A++ customer service from a gentleman…
A++ customer service from a gentleman named Jesse on the appointment line for Monitech. Please give him a raise, because customer service is RARE these days!
Response from Monitech Ignition Interlock SystemsMay 13, 2024
Thank you for taking the time to share your experience with Jesse! They will be pleased to know their exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Jesse was able to make you feel this way!
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Lorna Vanden H.
May 1, 2024
Good experience so far!
I'm a little bit concerned about some of the other reviews that I'm reading regarding customer service once the device has been installed. However, I have to say that Tawana who was my customer service representative was exceptional and went above and beyond to make sure that I had an installation in time for my court date. The service technician was very thorough and kind as well. I hope that the remainder of my experience remains this exceptional!
Response from Monitech Ignition Interlock SystemsMay 1, 2024
We’re thrilled to hear that Tawana and our Durham, NC service center gave you the stellar service experience Monitech strives to provide all our clients! We appreciate the time you took to leave this review. We’ll be sure to pass along your thoughtful words
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Mariel Barraza V.
Apr 25, 2024
Great and smooth process to set up an…
Great and smooth process to set up an appointment for device installation. Tawana is very patient and had all the answers to my questions. She went over everything in detail with me.
Response from Monitech Ignition Interlock SystemsApr 29, 2024
Thank you for taking valuable time out of your day to leave such wonderful feedback for Tawana! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us and the Monitech community. We will make sure to let them know they are doing a wonderful job!
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Amy M.
Apr 18, 2024
No one wants an interlock but calling…
No one wants an interlock but calling in and speaking with Tawana made my entire day! What a Blessing it was to speak with her during all this chaos! This company has an outstanding employee and I hope you give her praise everyday for how wonderful she is with clients like me!
Response from Monitech Ignition Interlock SystemsApr 19, 2024
Thanks for spending the time to share your experience with our Monitech Customer Support Expert, Tawana. I have forwarded your review to our management team to recognize their excellent service!
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Meika
Mar 27, 2024
Tawana was absolutely an amazing help
Tawana was absolutely an amazing help. Very knowledgeable, patient. She also got me a appointment super quick. Gave me a great laugh while assisting me with everything i needed. If i could give her 5 more stars i would. Thank you Mrs. Tawana for all your help!
Response from Monitech Ignition Interlock SystemsApr 3, 2024
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Tawana, went so well. I have forwarded your review to our management team to recognize their outstanding service!
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Marta A.
Mar 23, 2024
El agente carmen muy amable atendió a…
El agente carmen muy amable atendió a todas mis preguntas muchas gracias
Response from Monitech Ignition Interlock SystemsApr 3, 2024
Nuestros expertos en atención al cliente de Monitech se esfuerzan por brindar un servicio cortés, preciso y respetuoso a todos nuestros clientes. Muchas gracias por reconocer a Carmen. ¡Nos aseguraremos de hacerles saber que están haciendo un gran trabajo!
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Marcus
Mar 21, 2024
The customer service agent Tawana was…
The customer service agent Tawana was great ! Very knowledgeable and I feel even more comfortable having this device installed on my vehicle .
Response from Monitech Ignition Interlock SystemsMar 21, 2024
Thank you for taking the time to share your experience with Tawana! They will be pleased to know their exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Tawana was able to make you feel this way!
Report
Dion C.
Feb 20, 2024
Tawanna.She was competent and…
Tawanna.She was competent and knowledgeable. She was very patient with me
Response from Monitech Ignition Interlock SystemsFeb 21, 2024
Thank you for taking valuable time out of your day to leave such wonderful feedback for Tawana! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us and the Monitech community. We will make sure to let them know they are doing a wonderful job!
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