Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ben B.
Mrs Carmen was very kind and helpful,a very good asset to your company!!!!!!
Response from Monitech Ignition Interlock SystemsMay 27, 2025
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Carmen. We will make sure to let them know they are doing a great job!
Candace W.
Monitech has been very easy to work with. They’ve also been understanding. They have helped me several times in the past week. I am finally figuring out how to properly work my device. I’m feeling much better about this process!
Response from Monitech Ignition Interlock SystemsMay 20, 2025
We are so grateful for your kind words. Thanks for sharing your review with us and the Monitech community.
James
Credit for what so far has been a seamless experience is due entirely to the efforts of Tawana Rozier who assisted me in my introductory call to Monitech. I have an appointment with Monitech for installation and hope that further communications with your organization will go as effortless as this has been.
Response from Monitech Ignition Interlock SystemsApr 16, 2025
Thank you for taking the time to share your experience with Tawana! They will be pleased to know their exceptional customer service made you feel valued and important to us. This is what Monitech strives to be for our customers, and we are thrilled to hear that Tawana was able to make you feel this way!
Steve D.
She was very thorough and answered all questions. Nice personality.
Response from Monitech Ignition Interlock SystemsApr 16, 2025
We’re thrilled to hear that Tawana gave you the stellar service experience Monitech strives to provide all our clients! We appreciate the time you took to leave this review. We’ll be sure to pass along your thoughtful words.
Larry W.
Very helpful and nice.
Response from Monitech Ignition Interlock SystemsApr 8, 2025
Thank you for taking valuable time out of your day to leave such wonderful feedback for Kiran! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us and the Monitech community. We will make sure to let them know they are doing a wonderful job!
David H.
Adriana Diaz Treated me with respect and kindness. I was able to get the appointments I needed with her help.
Response from Monitech Ignition Interlock SystemsMar 19, 2025
Thanks for spending the time to share your experience with our Monitech Customer Support Expert, Adriana. I have forwarded your review to our management team to recognize their excellent service!
Chris M.
Tawana Rozier, with Monitech, helped me when I called yo make a reservation to get an Ignition Interlock System installed in my car. Tawana was very friendly and patient with me in explaining about all I needed to do. I appreciated all the information she gave me. She was very thoughtful and checked in with me yo make sure I understood all the details. I appreciated her information on her email that listed all the things I needed to before arriving, things I needed to bring with me, and things I will need to do after the installation appointment. She helped me with the do's and don't's that helped me to know more about the process after the installation. Twana was very helpful, friendly, and knowledgeable!
Response from Monitech Ignition Interlock SystemsFeb 3, 2025
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate you taking the time to compliment Tawana today. We’ll be sure to pass along your kind words.
Kelly W.
Hi tawana rozier when above and beyond to help me I've been with my device 4 yrs and she was the most helpful, pleasant,and anything she could look up to help more she did!!!, I never heard a rude tone in her voice like I was taking up her time which in my experience over half the time they just want to charge you and hang up!! She was very informative as well!! Outstanding!!! monitech needs more like her or you should put her how to train others because I felt judged most of time I called thanks tawana rozier!!
Response from Monitech Ignition Interlock SystemsJan 22, 2025
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Tawana, went so well. I have forwarded your review to our management team to recognize their outstanding service!