Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 493 reviews with 5 stars · Clear filters
Mitchell
Tawanda made it super simple and explained everything I needed to know and more.
Response from Monitech Ignition Interlock SystemsJan 14, 2026
It’s great to hear that Tawanda was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
YOLANDA B.
Monitech was good with the device I had for 2 years and they changed this month and I don't have enough air to blow this one. I want the old device I don't won't the new one I have one more year.
Response from Monitech Ignition Interlock SystemsDec 31, 2025
We’re sorry your experience with the device has been difficult. Our goal is to make the interlock process as stress-free as possible, and feedback like yours helps us get closer to that. Thanks for speaking with us the other day.
Tony
Eddie was very helpful and beyond to help me. I’m thankful for his help.
Response from Monitech Ignition Interlock SystemsDec 31, 2025
We really appreciate you taking the time to highlight Eddie. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
CHRISTOPHER N.
My device malfunction this morning. Called Monitech. Love answered my call for help. He was very reassuring. He talked me through the issue. He seems to be a very kind person. Love thanks for helping me. You are an asset to Monitech. Thanks Chris
Response from Monitech Ignition Interlock SystemsDec 29, 2025
We’re thrilled to hear that Luis provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
wendell F.
The customer service agent was very polite, professional and courteous. She took care of my problem in a very timely manner. Great job!
Response from Monitech Ignition Interlock SystemsDec 29, 2025
Thank you for sharing such kind words about Stella. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.
Lynda W.
Stella was very polite and helpful to my situation!
Response from Monitech Ignition Interlock SystemsDec 29, 2025
We truly appreciate you highlighting Stella. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
BROOKS W.
Customer experience is great once it actually happens. Random price increases and the lack of a noise to remind of shutoff protocol is just predatory.
Response from Monitech Ignition Interlock SystemsDec 23, 2025
We’re so glad you had a great experience with Eddie. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you. We appreciate your feedback. While device settings are set by state regulations, our team works hard to train customers, so they feel confident using the interlock. We continuously test devices ourselves to understand the experience better, and feedback like yours helps us improve our support and training resources.
CHRISTOPHER G.
She was one of the best technicians i have ever worked with facts!!!
Response from Monitech Ignition Interlock SystemsDec 11, 2025
It’s great to hear that Stella was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.