Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 493 reviews with 5 stars · Clear filters
Tammy C.
I didn’t get my installers name but he was great. Very down to earth and personable. He was patient with me throughout explaining the device and very knowledgeable.
Response from Monitech Ignition Interlock SystemsFeb 12, 2026
Thank you for taking the time to highlight your positive experience at our Mooresville, NC Monitech shop! We have shared your review with the management team in that area so they can recognize the excellent service being provided.
MICHAEL T.
Your monitech technician Alan knows and does his job extremely well I have had the pleasure of having him for a technician at both Arden and Franklin locations
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
We’re so glad to hear about your positive experience at the Arden and Franklin Monitech shop. Customer feedback like yours motivates our teams and helps us provide the best possible service! We have passed along your review to our local management team.
CESAR SERRANO O.
Me resolvió lo que yo quería y me ayudo mucho
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
Nos alegra mucho saber que Eddie pudo ayudarte tan bien. Nuestro equipo se dedica a brindar apoyo a nuestros clientes en cada paso del proceso, y tu reconocimiento refuerza el esfuerzo que realizan a diario.
KIRSTEN D.
Andy is helpful am prompt
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
We really appreciate you taking the time to highlight Andy. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Allen
Questions I had were answered and the help needed was given. Greatly appreciate it 5 stars
Response from Monitech Ignition Interlock SystemsFeb 2, 2026
We’re thrilled to hear that Eddie provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
MONICA C.
The staff was very understanding when I was new to the device and kept having violations.
Response from Monitech Ignition Interlock SystemsJan 22, 2026
Thank you for your thoughtful review of our Hickory, NC shop! We understand this program can be challenging, and we are grateful that our team was able to support you during the process. We have forwarded your comments to our leadership team to ensure your praise is shared.
Anita
Tawanda was very informative and thorough in explaining how to use the equipment, including the do’s and don’ts. I would definitely recommend this company.
Response from Monitech Ignition Interlock SystemsJan 21, 2026
Thank you for sharing such kind words about Tawanda. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.
Luis R.
Excellente. Muy amable
Response from Monitech Ignition Interlock SystemsJan 21, 2026
Agradecemos mucho que haya destacado la labor de Eddie. Nuestro equipo se enorgullece de brindar un excelente servicio de atención al cliente, y nos alegra saber que sus esfuerzos le resultaron tan satisfactorios.