Monica+AndyReviews of monicaandandy.com

As others have clearly stated, this place is obviously having 'issues' and is NOT currently reputable. I ordered over $160 in baby clothes on 3/12 and the order still says: Unfulfilled. I emailed them on 4/1 checking status: A big DUD, nothing. I called and spoke with an agent on 4/2, who assured me that they would FedEx my order and so far, the order still says: Unfulfilled. So, save time and get your baby things from someone else.

Ordered over a month ago and it’s still stuck at “Waiting for details.” No shipping, no tracking, no communication. Customer service is essentially nonexistent. No updates, no accountability—just silence after taking payment. This isn’t a delay, it’s a failure to operate like a legitimate business. Avoid. Update: After my original review, I contacted the company again and was told the order would ship by early next week. That deadline has now passed, and once again there has been no shipment, no tracking, and no meaningful update. At this point, this is not just poor service—it is a repeated pattern of empty assurances and missed commitments. Final Update: The order was placed on March 9 and finally delivered on April 24—over six weeks later. After placing the order, there was an extended period with no updates or proactive communication. I had to reach out multiple times just to get basic information. When I did, I was given timelines that were not met, including a specific assurance that the order would ship “by early next week,” which passed with no shipment and no follow-up. Only after repeated follow-ups and posting a public review did communication improve, but even then, the process remained inconsistent. A form of partial compensation was eventually provided, but only after pushing back, and it was initially offered as a discount for a future purchase rather than a direct resolution. The product itself is nice and as expected, but the overall experience was defined by delays, lack of accountability, and missed commitments. Delivery alone does not make up for the process it took to get there. As a result, I have updated my rating from 1 star to 2 stars to reflect that the order was ultimately delivered, though the overall experience remains below expectations.

I was really excited to order several unicorn-themed items for my niece, as the selection was adorable. Unfortunately, the experience has been extremely disappointing. I placed my order on March 8 but didn’t receive an order confirmation until March 28—only after I followed up. While the website noted shipping could take up to 15 business days, it’s now April 2 and only a small portion of my order has shipped. Instead of clear updates, I received a lengthy email highlighting their new distribution center, but it didn’t include any timeline for when the rest of my (non-refundable) order will arrive. The lack of communication and delays make this hard to recommend.

I want to say thank you to whomever I spoke with on the phone today, 3/2/26. They were professional, sympathetic to my issue and handled it in a way that I was extremely happy with. I will continue to purchase from this site. Again, thank you.

I ordered 3 items one was a monogam. Very pleased with the time to get the items and the cloths are good quality. Would order again.

I have ordered hundred of gifts. They no longer have all the cute patterns...were they bought out by Disney for crying out loud? So sad.

I recently ordered pajamas for my nephew and couldn’t be more happy. The quality is amazing and they are just as pictured. The customer service I received was great as well.

Keep informing me a AAA emergency kit that I won. I reported them to AAA and the fcc. They are definitely phishing for their business. Buyers beware!