MoneySolverReviews of moneysolver.org

Got into a contract with this company on September 2022 to help me with tax issues that I had. I don't want to go into a lot of details, but safe to say, they did nothing for me. They collected $2700 from me but never contacted the IRS to make any kind of agreement or payment plan. Like many of you, my case was passed around from one "tax expert" to another. The first one wouldn't return phone calls and the final one was unbelievably unhelpful. I finally got fed up and called and terminated their services. The same day, got on the phone with the IRS and was able to accomplish in 2 hours on the phone what this company couldn't in 6 MONTHS. The only thing that these people know how to do well is to collect your money every month. They never fail at that. My advise to the general public: Just call the IRS directly. Talk with them and have a real discussion with them about the issues. I found that they are willing to help you get your tax issue finalized. Don't pay this company to do what you can do for free over the phone.

I chose money solver at the end of May 2021 to help with my tax debt of $45,000+, I was told several times once I had made my first payment of the $5,650 they were charging they would file paper with the IRS to stop any further Interest and penalties from accruing, also they would file paperwork so that the IRS could not put a lien on my home, I was instructed to not speak to anyone from the IRS. After hearing from them a hand full of times since and paying my monthly payment to them, I received a call from money solver letting me know they had completed my case and it was time to submit payment to the IRS the new total was $65,000+. I could not believe it, when I asked about being told the interest and penalties were supposed to stop, I was told "Someone did not tell you the truth then, would you like to continue or should I stop and close your case." I am now in a much worse position and to make matters even worse they are calling and harassing me for the final payment of the $5,650. I told the collector what had happened and asked to speak to a supervisor, he apologized and said he would have someone call me, I never received a call until yesterday another collector asking for final payment. I am calling in the morning and demanding to speak to a supervisor, I want my money back to put towards the extra $20,000 I now have to pay the IRS because of money solver.

I've had four different EAs this year. Every time there's a new EA, my IRS agent gets frustrated, understandably so. I also paid them to do my bookkeeping for the year. I kept asking for reports, and I was told they were behind. Finally, in November, I was told they were caught up for the year. So I asked for reports, only to be told they use proprietary software that does not allow reports to clients. What good does that rubbish do me? No good whatsoever. When you partner with a tax relief company, you really need someone who knows what they are doing. I had to tell my EA several times that my LLC return was part of my personal return as it's a single member LLC. It did not instill a ton of confidence. Audits and the audit process are scary events that have kept me awake at night. I went with another agency, letting my IRS agent know what I was doing and why, and he welcomed the change.

I signed up with Money Solver in October, 2021 believing I had reputable staff to resolve my tax issues. I was under the impression I could receive a reduction in taxes owed. As of March, 2022, all they did was ask me for a copy of a CP2000 that I couldn't find but was available at IRS. I had two late returns (2019 and 2020) and needed IRS to accept the completed 2018 amended return. I had previously written IRS requesting they accept my amended 2018 return. They (IRS) ultimately granted my request and this tax year was resolved no thanks to Money Solver. 2018 was rectified by my correspondence. I continued to depend on Money Solver to assist with tax years 2019 and 2020 thinking they could achieve some tax forgiveness. During this time, one of the "consultants" had submitted the 2018 she'd completed showing that I owed more money than my tax preparer reflected on my amended return. I didn't need her to redo the amended return but what she also did was submitted this erroneous return to me failing to reflect my legal name. When I called her attention to this she corrected a couple of the sheets and said it would be ok. I terminated my payments to them in April and they asked me to submit my 2021 return (which by the way wasn't in the contract). Our agreement was for tax years 2018, 2019 and 2020. I did send them the 2021 return in June, 2022 but the consultant about a month later said she hadn't received it. Oddly to this day the return wasn't returned to me by the postal service. Did she request the return from IRS since she alleged nonreceipt? Perhaps when I suggested she should exercise this option. The clock is still ticking meaning more late charges assessed by IRS. I received notification on 8/8/22 via email from Money Solver that I owed approximately $30,000 which included tax year 2021. The "consultant" sent a contract for me to agree to pay IRS $450-$500 per month. No other docs were sent for review. This company is a scam and deemed to be useless, unresponsive and you're better off either finding a reliable service or interfacing IRS on your own. At least you can use this money to pay towards your IRS debt. Disastrous experience!!!

terrible company. as soon as last payment has cleared, communication had dried up and when finally getting a hold of representative, always some new excuse - it's been 2 years. ended up paying IRS (what i don't owe) so penalties/interest stops adding up. I filed a complaint with BBB and hopefully more people are doing this as well.

Where to start; They mislead you from the start - I needed help for several years of taxes. Was informed they would take care of it. Then after I start paying they tell me it was for only one year. My tax Analysist (what a joke) has had me stringing along for several years now. I'm asked for documents so I send them, then they want more. After that I dont hear from him for several weeks and I get told that its because I didnt send the requested info - resend the info and then get told they need something else. I get put on hold as I haven't provided the info. Resubmit don't hear from him for several weeks then I need to send more stuff. This is a never ending joy - if its not bad enough trying to get out from under the Tax burden with IRS Money Slover makes it worse!!!! The only money solving here is what they charged me to do little to nothing @ a 63% bad reviews - Run - Run to a good service!!!!! I could go on with the bad review as it has been a terrible experience!!!! I just don't to waste your time like they are still doing to me -- I think we are on 4 years now with no resolution!! Also love how they give feed back we Have 100% answered your feed back call this number and waste more time not fixing the issue, thank you for giving us your money - have a nice day!!! What a scam -- are you offering premium car care insurance also or can I send you a check so you can inherit 100 billion from your dead uncle?????

Absolute worst advocacy imaginable. Spent more than five thousand dollars for a few minutes with a "tax advocate" who, in reality, was no more than a shade tree tax preparer who got a kickback from the home office for a few reluctant interactions. As it turned out, she advocated more for the IRS than for me. To add insult to injury, after I paid almost 60k I thought I was finished with the IRS and had my problem solved, I finally get a call from my "advocate" telling me that i still owe 26k. Not a single cent of benefit from this "relationship." A word of advice to anyone considering this service: LOOK ELSEWHERE. I literally did most of the work myself. A good tax lawyer would probably charge less and understand the responsibility that a fiduciary owes to their client. Dear Consumer- YOU'VE BEEN WARNED!

I had to wait almost 1 year for any results. Results are extra penalties and interest because of the long response time. I owe more now than I did a year ago because of the response time. I would have done better contacting the IRS myself.