Green Dot CorporationReviews of moneypak.com

-0 stars!! Moneypak was a good company at one time, about 10 years ago. I'm a truck driver, needed a way for my wife to get money to me, got a green dot card, loaded it several times at Walmart, worked great, then when I needed my wife to send me some money, told her to get me a moneypak so I could load it myself, she got me the moneypak card an sent me the pin number, tried to log into my old moneypak account to load onto my green dot card, wrong password, did the recover password, message says, password reset link not sent to you. I've did this almost every day for the last month an same message everytime. Made an moneypak account for wife, couldn't even log into it right after I made it for her. Sent in the request for a refund today, I'll wait the two weeks then if I don't get my money back I'm going to contact the better business bureau in Pasadena, Ca. And also the California Preacuters office. All this mess for 40.00!! NEVER WILL USE MONEYPAK AGAIN NO MATTER WHAT THE OUTCOME IS!!!!! Update I got my refund check and it took about a week and a half.

I Wish there was a zero. I was taken for 400 dollars. I called greendot/moneypak to find out who the criminals were,and they flat out refused to tell me. They furthermore never accepted respinsibility nor had any empathy for me. They did not offer any refund at all!! Buyer beware!! Just who are they protecting? They passed me around to 5 different people who gave me the same song and dance!! How they stay in business mistifies me!

This company is worthy for an episode of american greed. Why isn't the ftc doing something about this? The fraud is committed by green dot itself. Green dot ips the scammer and is the thief. Walmart, cvs and others are too stupid to allow this wanna be corporation to use their platforms and sell their cards. From stolen cash funds loaded to cards to missing consumer balances along with purposefullydesigned dead end customer service phone number, they sure have a good fraud scheme going on.

I would highly recommend you do not purchase a MoneyPak card or have anything to do with MoneyPak they will scam you out of your money and then the customer service will not help you at all it's horrible they did nothing but lie to me and they're going to tell you that they're going to issue a refund which takes two weeks so if you have an important bill to pay I wouldn't advise you to use MoneyPak because it won't get done the service is horrible the customer service is horrible this whole thing is a complete joke

Absoltely horrible experience. I bought a moneypak Cinco De Mayo and all I got was error error error and no customer service. Im bitter I just got my refund that was short the fee today. Avoid this company like the plague they programmed their phones to never get a human and when you finally get a check refund they stilll take the fee. Are you fricking kidding me. ( I dont wanna swear). This company is broken and every staff member went on a Covid-19 Vacation. Moneypak should be pulled off the shelves its worse then a banking system of a third world country. I gave them the benefit of the doubt and even at times over the first few days and 20 something hours of trying to deal with it I began to think I was broken. But F this company I hope some class action lawyer wants to take the case because this company sucks b_lls. F__You Green Dot I will continue to waste my time bad mouthing your company. This whole process has made me infuriated I will never give your dirtbag company another cent and I hope to take as much revenue from your company as I can. I'm not gonna make threats but your company has made me so angry I still want to get revenge. I'm the nicest person too what the hell GreenDot this is like the first time in my 35 years of ever getting this angry.

I can't load the money and I can't request a refund because their website doesn't let me. There is no way contacting a real person. MoneyPak is a fraud.

This company encourages fraud. I lost $800 and the response from customer service over a week later simply said "Sorry for the delayed response. It's been a while since you contacted us. If you still require email assistance, please respond to this message and let us know how we can help". This is my worst experience with a company ever. I will never use their cards again and discourage anyone else from using them.

Money pak is legit but moneypak@tech-center is a scam do not send any information regarding your money pak to this company. I just recently found out they were fraudulent while trying to get assistance on expediting my refund process with greendot and came across the email on a site such as this. I realized it was a scam when I emailed them and every time I received an email response it would have a different generic name at the end of the message. Then I was called out of my name and disrespected. Thank god the refund process was already initiated before I reached out to this fraudulent email account. DO NOT EMAIL moneypak@tech-center