Mondressy Reviews | Read Customer Reviews of mondressy.com

Mondressy Reviews | Read Customer Reviews of mondressy.com

Mondressy reviews

403 approved reviews, newest moderated first

Elvira
Sep 26, 2026
The picture is very deceiving
The picture is very deceiving. It's a waste of my money. The quality and style is very poor. I threw it away not worth attending a wedding with that cheap cloth quality and poorly made dress.
Response from MondressySep 30, 2026
We’re sorry to hear that the dress did not meet your expectations. We haven’t received any previous message from you regarding this issue. If you have any concerns, please feel free to contact our customer service team at [email protected]. We’re always here to help and would appreciate the opportunity to assist you.
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M H.
Sep 24, 2026
I previously reviewed this company …it gets worse
I previously reviewed this company, but I don’t know how to edit or update my original review, which is why I’m leaving a second one. Since leaving my last review, I demanded a full refund from the company. They sent me back an email talking about this “amazing deal”. They would give me a full refund and I would get to keep the dress (you know the one that was poorly made, and I didn’t want and can’t wear or use)…. if only I took down my review from Trustpilot!!!!!! If that doesn’t scream sleazy company I don’t know what does
Response from MondressySep 25, 2026
We’re sorry to hear about your experience. There may have been a misunderstanding, and we’d appreciate the opportunity to look into this further. Please contact us at [email protected] with your order details so we can better assist you.
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Miki P.
Sep 24, 2026
Thankful Mother of the Bride…
I had such a hard time finding a Mother of the Bride dress that fit, until I found Mondressy. My dress was delivered on time, fit perfectly and was beautiful.
Response from MondressySep 24, 2026
Dear customer, Thank you so much for this lovely review! We totally understand how challenging it can be to find the perfect Mother of the Bride dress. We are overjoyed that your Mondressy dress arrived on time, fits perfectly and looks beautiful on you. Wish you a wonderful and memorable wedding celebration! Best regards
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T.M.
Sep 24, 2026
They had beautiful dresses
They had beautiful dresses and it was so easy to shop online. I live out in rural area and do not have any close stores for my needs in this situation.
Response from MondressySep 24, 2026
Thank you so much for your lovely review! We’re thrilled to hear you love our beautiful dresses and enjoyed the easy online shopping experience. It means a lot to us that we can serve you even though you live in a rural area without nearby stores. Hope we can keep bringing you great items, and welcome back anytime!
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Jenni T.
Sep 23, 2026
The Dress was FANTASTIC
I saw a dress in a shop in Bromley for my son's wedding. The service was poor. So I sourced the dress elsewhere. Mondressy had the dress. I bought the dress its FANTASTIC and only a fraction of the price of the original. Extremely well made. I was really concerned as I read the reviews. But all was well. I ordered a size 20uk to be on the safe side. I had it altered the sides taken in. It looked great. I felt confident as the mother of the groom.
Response from MondressySep 24, 2026
Thank you so much for this lovely review! We are thrilled to hear you found the perfect dress for your son’s wedding and that it turned out fantastic. It makes us happy to know our dress was great value and beautifully made. We totally understand your concern after reading other reviews, and we’re so glad everything went smoothly for you. Congratulations on your son’s wedding! It’s wonderful that you felt confident as the mother of the groom. We hope you had a lovely day, and welcome back anytime.
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Aiesha E.
Sep 22, 2026
The material of the dress was great
The material of the dress was great. Fit perfectly. All around a beautiful Dress. I love how there was the option to custom measure. Dress was Delivered on time. Will shop here again.
Response from MondressySep 23, 2026
Thank you so much for your wonderful review! We’re delighted to hear that you loved the dress, the fit, and the custom sizing option. We truly appreciate your support and look forward to serving you again!
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Jennifer G.
Sep 22, 2026
Horrible experience
Horrible experience. Waited forever for dress. When arrived it is horrible quality and ill fitting. I followed measurements and enormous on my mother. Would not survive alterations it is so cheap and would cost more than dress. Charging exorbitant restocking fee and through ai offering percentage of value of dress rather than return. States appropriate sized model….I followed their measurements. Ai responses. SCAM. ETA the company has offered a full refund if I removed the review. I will not and my credit card company agreed that this is fraudulent and credited the charge and I see that others have done the same.
Response from MondressySep 23, 2026
We’re truly sorry to hear that you were disappointed with your order. Please know that our customer service responses are handled by our support team, not AI. We’d really appreciate the opportunity to look into your concerns and help resolve them. Please contact us at our customer service email, and our team will get back to you within 24 hours. Thank you.
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Brianna C.
Sep 20, 2026
This is an awful company to work with
This is an awful company to work with. First they said the item would arrive in 5 business days, but it took 2 weeks to arrive. Second, I need to exchange for a larger size and they said I can’t exchange and I would have to repurchase the product. I do not recommend this comatose at all.
Response from MondressySep 21, 2026
Hi, We’re sorry for the frustration caused. We’ve been trying to assist you, but we still need the correct order number or other order details that allow us to locate the purchase in our system. Please contact our customer service team with the available order information so we can check this for you and assist with the return. Thank you for your understanding.
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