Mona
Support needs to be more experienced
I'm glad Seth was able to find the answer to my question regarding Analytics Reports. It would have been great if he had better knowledge of this area to give a quicker answer. I've noticed that all of my contacts with support seem to require them to research the question rather than being knowledgeable in the area.
Response from momence.comMar 6, 2025
Hi Mona, thank you for your feedback. We apologize for the additional time to research your Analytics Reports question. We're continuously working to improve our team's knowledge across all product areas. Your comments help us identify specific training opportunities. We'd love to hear more about your experience - please reach out to our support manager at [email protected] if you'd like to share additional thoughts. Our customers help shape the best experience every day!



