Elissa
Great customer service
The response was prompt and the issue resolved
Response from momence.comOct 2, 2025
Thanks so much, Elissa! We’re glad everything was resolved promptly.

Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Elissa
The response was prompt and the issue resolved
Response from momence.comOct 2, 2025
Thanks so much, Elissa! We’re glad everything was resolved promptly.
Taylor De B.
Having worked on both sides - as a wellness clinic manager and as a Pilates and yoga instructor - I can honestly say this is the most seamless and unified platform for growing a business. It’s intuitive, saves a huge amount of time, and you only pay for the features you actually need. When I had a small issue, support responded in just 8 seconds! I couldn’t recommend Momence more highly.
Response from momence.comOct 2, 2025
Taylor, this is amazing feedback—thank you! We’re thrilled Momence has been seamless and supportive for your work on both sides of the wellness industry. And an 8-second support response—we’ll take that win!
kristina
Provided excellent help and handled everything with great efficiency.
Response from momence.comOct 2, 2025
Thanks so much, Kristina! We’re happy to hear everything was handled smoothly and efficiently.
Susie M.
I started using Ribbon, (Momence's previous branding) in 2021 upon opening my second yoga studio. I had used Mindbody and Wellness Living before. From the get go I had personalized service, trouble shooting was easy and on top of all this everyone has been nothing but helpful and kind. I am 59 and a lot of the tech and language was new to me. But everyone helped to "get it". I have recommended this software to everyone in the Hot Yoga Business and small boutique fitness industry.
Response from momence.comOct 2, 2025
Susie, this means the world to us—thank you! We’re honored you’ve trusted us since the Ribbon days and that our team has been helpful every step of the way. Your recommendation to others in the community is the best compliment we could receive.
Luc W.
Great bookingsystem and amazing support. Very quick, effective. within 10 min 99% of my problems are solved.
Response from momence.comSep 11, 2025
Thanks so much, Luc! We're glad to hear our team could resolve your questions so quickly—speed and effectiveness are exactly what we aim for.
destiny D.
momence support team is nothing but helpful. the app is easy for users to use and i wish i went with momence from the start.
Response from momence.comSep 11, 2025
We love hearing this, Destiny! Thrilled Momence is making life easier for your studio and your clients—we wish you had joined us from the start too.
Sue S.
Chat was awesome. Got answers I needed - and the chat line stayed open while I tried the recommendations
Response from momence.comSep 11, 2025
So glad chat support was helpful, Sue! Keeping the line open while you test things out is always our goal—we want you to feel supported the whole way through.
Boris R.
Cyra is extremely helpful and assisted through a complex problem
Response from momence.comSep 11, 2025
Thanks for sharing, Boris! We’re so glad Cyra could guide you through a complex issue with care and clarity.