Nazanin
THIS SITE IS NOT TO BE TRUSTED
THIS SITE IS NOT TO BE TRUSTED! they have taken payment for a company that does not exist and have fobbed us off with responses regarding a refund this has now been going on for nearly a month. I repeat DO NOT TRUST WITH YOUR PAYMENT!
Response from momence.comFeb 19, 2025
Dear Nazanin, Thank you for taking the time to share your experience. We take customer satisfaction very seriously and are concerned to hear about the difficulties you've encountered. We have confirmed that a full refund was processed for your account on November 14th, 2023, nine days before your review. Our records show the refund was completed and approved with screenshot provided. Our support team is ready to help resolve any outstanding issues. Please contact us directly at [email protected] with these details, and we will prioritize a thorough review of your case. We are committed to providing transparent and reliable service, and we apologize for any inconvenience you have experienced.